# LG Telepresence

> Productivity

Canonical page: [https://chrome-stats.com/d/id1458298764](https://chrome-stats.com/d/id1458298764)

## Overview

- **ID:** `id1458298764`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** LG Electronics, Inc.
- **Category:** Productivity
- **Rating:** 3.00 / 5 (2 ratings)
- **Version:** 6.0.15007
- **Last updated:** 2022-03-30
- **First published:** 2019-04-21
- **Size:** 22 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/lg-telepresence/id1458298764)
- **Website:** [http://www.lge.co.kr](http://www.lge.co.kr/)
- **Privacy policy:** [https://www.lg.com/us/privacy](https://www.lg.com/us/privacy)

## Description

Telepresence  - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads).

Below are the necessary steps to use VisualSupport - RemoteCall.

Test Instruction:
[ PC Side ]
1. RemoteCall Install (Windows 10 PC Application)
  A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download
2. Download the RemoteCall Installer.
3. Run the RemoteCall Installer. 
4. Once installed, run RemoteCall.
  A. After that, run the program
  B. Please refer manual(page4 ~ 5)
  C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
5. Enter the user ID and password, then click ‘Login’.
  A. ID: appletest01
  B. PW: 222222
6. Click 'Start'
7. Standby to Connect.

[ Mobile Side ]
1. Launch the App
  A. Tap the ‘LG Telepresence’ icon to launch the application
2. Enter the 6-Digit Connection Code
  A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’
3. Tap ‘Agree’ to continue.
  A. Please refer manual(page7 ~ 8)
  B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf

For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below.

1. RemoteCall Installer (PC Application)
  A. URL: https://telepresence.lge.com:8080/viewer/download
2. User Manual (For Testing Purposes)
  A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
3. Demo Video
  A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing
4. DemoAccount(PC app ID/PW)
  A. ID : appletest01
  B. PW : 222222

## Rankings

- #718,844 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1458298764)