# giga! Best Telco in an App

> Digital Mobile Service 5G eSIM

Canonical page: [https://chrome-stats.com/d/id1457930779](https://chrome-stats.com/d/id1457930779)

## Overview

- **ID:** `id1457930779`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** StarHub Ltd
- **Category:** Utilities
- **Rating:** 4.20 / 5 (66 ratings)
- **Version:** 5.6
- **Last updated:** 2026-07-20
- **First published:** 2019-05-18
- **Size:** 96 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/giga-best-telco-in-an-app/id1457930779)
- **Privacy policy:** [https://www.giga.com.sg/PrivacyPolicy](https://www.giga.com.sg/PrivacyPolicy)

## Description

Experience giga! Best Telco in an App, delivering 5G eSIM on iOS with contract-free plans, roaming, rollover data, and real-time usage tracking. Manage your mobile service from one app with no bill shocks and flexible options.

Key features include gigaRoam with affordable rates, gigaSurprises rewards, a gigaBlog with tips and tricks, and accessibility options like text-to-speech and adjustable text size to ensure everyone can enjoy the app.

## Rankings

- #163,797 — Overall

## Review summary

User reviews show strong value for giga! roaming, especially in SG, and praise the competitive package. However, many users report persistent app performance problems (slow loading, hard to navigate), update/compatibility issues that block travel, roaming activation and connectivity problems abroad, and disappointing customer service. Older iOS devices also face compatibility problems. Overall, pricing is attractive, but reliability and cross-border usability require improvement.

### Pros

- Good value/affordable roaming plan (especially in Singapore)
- GIGA package is hard to beat / competitive pricing
- Plan runs on StarHub networks for a robust experience in Singapore

### Cons

- App is very slow to load and clunky to navigate
- Frequent update prompts and cross-border upgrade issues that can block use
- Roaming connectivity issues: inability to open the app in some countries, disconnections during use, and packages not activating
- Poor customer support / unresponsive with copy-paste responses
- Compatibility issues with older devices/OS (iPhone 6 / iOS 13.4.1)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1457930779)