# Gexa Energy

> Utilities

Canonical page: [https://chrome-stats.com/d/id1456175612](https://chrome-stats.com/d/id1456175612)

## Overview

- **ID:** `id1456175612`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Gexa Energy LP
- **Category:** Utilities
- **Rating:** 4.60 / 5 (10,513 ratings)
- **Version:** 3.0.16
- **Last updated:** 2026-08-26
- **First published:** 2020-06-15
- **Size:** 258 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/gexa-energy/id1456175612)
- **Privacy policy:** [https://www.gexaenergy.com/privacy-policy](https://www.gexaenergy.com/privacy-policy)

## Description

Gexa Energy brings together your energy plan, My Account, and connected devices into a single, easy-to-use interface. Track electricity usage over time, view bills, manage payments, adjust preferences, and renew your plan with ease.

If you pair smart thermostats or other energy devices with your Gexa plan, you can view a dashboard, remotely control thermostats, and create simple schedules to improve efficiency. This extension is intended for residential customers and links to the privacy policy and terms of use for a secure experience.

## Rankings

- #17,437 — Overall

## Review summary

User feedback mostly centers on app instability and billing frustrations. Many reviewers report the iOS app crashes on login or immediately after launch, making it impossible to view account details or pay bills. Others struggle with payment methods not saving or processing, forcing alternative payment routes. Billing concerns include unexpected rate increases, high monthly bills, and claims of misleading pricing. Several customers also describe poor or unresponsive customer service. A minority praise the app for useful features such as usage tracking and payment reminders and some would still recommend Gexa despite the issues.

### Pros

- Reminders to pay and usage tracking help manage consumption.
- Helpful for paying bills and tracking payment amounts.
- Some reviewers would recommend the app.

### Cons

- Frequent crashes and login instability render the app unusable.
- Payment methods won’t save and payments fail to process.
- Billing issues include unexpected rate increases and perceived mispricing.
- Customer service is often rude or unhelpful and hard to reach.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1456175612)