# Shifa - Oman

> Personal Health Record

Canonical page: [https://chrome-stats.com/d/id1455936672](https://chrome-stats.com/d/id1455936672)

## Overview

- **ID:** `id1455936672`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ministry of Health, Sultanate of Oman
- **Category:** Health & Fitness
- **Rating:** 3.20 / 5 (59 ratings)
- **Version:** 3.7.9
- **Last updated:** 2026-08-26
- **First published:** 2019-03-14
- **Size:** 73 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/shifa-oman/id1455936672)
- **Website:** [https://www.moh.gov.om/en/home](https://www.moh.gov.om/en/home)
- **Privacy policy:** [https://www.moh.gov.om/en/privacy](https://www.moh.gov.om/en/privacy)

## Description

Shifa - Oman is a Ministry of Health initiative that provides nationals and foreign residents in the Sultanate of Oman with access to their personal health information through a secure app.

Access is protected by OTP authentication tied to the mobile number registered with the ministry, ensuring that only the authorized user can view the health data.

## Rankings

- #188,464 — Overall

## Review summary

User feedback is mixed: many praise the app's useful ideas and potential, with some long-term users finding it valuable. However, widespread stability and performance problems dominate the reviews, including crashes, white screens, slow response, and booking failures. Updates and OTP-related logouts add frustration, and privacy concerns about civil ID are noted. Some praise remains for friendly staff experiences and the app's potential features like appointment scheduling, but reliability is the main hurdle.

### Pros

- Useful and effective app with good ideas and potential.
- The app was good and useful for over a year; it has value when it works.
- Some reviews mention friendly and respectful hospital staff.
- Offers appointment scheduling features that are helpful when functional.

### Cons

- App stability issues: crashes, white screen, or the app closing unexpectedly.
- Slow performance and unreliable appointment booking.
- Updates can cause problems, including OTP logout and disrupted use.
- Privacy concerns due to requests for civil ID.
- Registration/institution errors prevent booking or using features.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1455936672)