# HomeServe - Home Repair

> Access to My Account

Canonical page: [https://chrome-stats.com/d/id1455853537](https://chrome-stats.com/d/id1455853537)

## Overview

- **ID:** `id1455853537`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** HomeServe USA
- **Category:** Lifestyle
- **Rating:** 2.50 / 5 (158 ratings)
- **Version:** 3.7.3
- **Last updated:** 2026-09-16
- **First published:** 2019-04-03
- **Size:** 104 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/homeserve-home-repair/id1455853537)
- **Website:** [https://www.homeserve.com/en-us/app/](https://www.homeserve.com/en-us/app/)
- **Privacy policy:** [https://www.homeserve.com/sc/legal/privacy-policy](https://www.homeserve.com/sc/legal/privacy-policy)

## Description

The HomeServe App lets you manage your HomeServe account from your mobile device 24/7/365. Sign in with your HomeServe ID to quickly access your existing plans, view service history, schedule service, and manage payments and coverage.

You can update payment methods, go paperless, reset your HomeServe ID password, add or cancel coverage, and chat with a HomeServe representative. Some features require visiting our website via a link in the app.

## Rankings

- #143,680 — Overall

## Review summary

The HomeServe app suffers from reliability and usability issues across reviews. Users report slow performance, frequent crashes, and login problems, plus the app often directs users to the website or to call for service (with 404s). Plan management and billing are flawed, including inability to update payments, add items, or merge addresses, and occasional double billing. Several features users relied on (like MyList item additions) have been removed or degraded. Overall, core functionality is inconsistent and unreliable.

### Pros

- Centralized tracking of HomeServe plans and properties in one app.
- Auto-populated manuals, warranty information, and receipts for home items.
- Convenience of organizing and accessing home information in a single place.

### Cons

- App is slow, buggy, and frequently crashes (including login/log-out issues and 'Oops' errors after updates).
- Core service-request functionality is broken: requests often redirect to the web or require calling, with 404 errors or directing you off-app.
- Plan and billing problems: cannot update payment methods, can't add items to MyList, merge addresses issues, and double billing/refund delays.
- Removal of features that users relied on (e.g., adding new items to MyList) and general regression after updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1455853537)