# VIA Link

> Travel

Canonical page: [https://chrome-stats.com/d/id1454555018](https://chrome-stats.com/d/id1454555018)

## Overview

- **ID:** `id1454555018`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** RideCo Inc.
- **Category:** Travel
- **Rating:** 3.70 / 5 (231 ratings)
- **Version:** 4.14.0
- **Last updated:** 2026-08-27
- **First published:** 2019-04-13
- **Size:** 32 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/via-link/id1454555018)
- **Website:** [http://vialink.rideco.com](http://vialink.rideco.com/)
- **Privacy policy:** [https://www.rideco.com/privacy-policy/](https://www.rideco.com/privacy-policy/)

## Description

VIA Link lets you book personalized, express transit in San Antonio.

Quickly reserve rides and manage travel from your mobile device, making city transit faster and more convenient.

## Rankings

- #107,800 — Overall

## Review summary

VIA Link is valued for its friendly drivers and very affordable fares, with easy booking when the app works. However, recurrent app reliability problems, chronic delays, and a confusing scheduling/UX experience undermine reliability. Notifications can be sparse, delaying awareness of driver status. Overall, the service offers solid value and good driver quality, but frequent technical and timing issues limit its dependability.

### Pros

- Drivers are consistently amazing, friendly, professional, and keep cars clean.
- Very affordable pricing, frequently cited as about $1.30 per ride.
- Booking and paying are easy when the app works.
- Good option for downtown travel and students.
- Overall service quality is positive when the app functions.

### Cons

- Frequent app reliability issues: repeated logouts, failed logins, and verification SMS problems.
- Chronic delays and late pickups, with long wait times and inconsistent arrival windows.
- Scheduling and UX problems: outdated UI, confusing flow, and time slots not well aligned with user needs.
- Poor or missing in-app notifications and ride updates, making it hard to track driver progress.

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- [Via - Fixed Route Transit](https://chrome-stats.com/d/id6498786384)
- [San Jose Transit](https://chrome-stats.com/d/id358345871) — 2.90 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1454555018)