# CRM by DealerSocket

> Business

Canonical page: [https://chrome-stats.com/d/id1453920054](https://chrome-stats.com/d/id1453920054)

## Overview

- **ID:** `id1453920054`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SOLERA HOLDINGS, INC
- **Category:** Business
- **Rating:** 4.60 / 5 (2,859 ratings)
- **Version:** 1.35.0
- **Last updated:** 2026-08-18
- **First published:** 2020-12-15
- **Size:** 96 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/crm-by-dealersocket/id1453920054)
- **Website:** [http://dealersocket.com/products/crm/](http://dealersocket.com/products/crm/)
- **Privacy policy:** [https://dealersocket.com/crm-privacy-policy/](https://dealersocket.com/crm-privacy-policy/)

## Description

CRM by DealerSocket brings the power of DealerSocket's Mobile CRM to your pocket. Search and add customers, scan driver's licenses or VINs, locate inventory, and send follow-up texts or videos from anywhere.

Complete daily tasks on the go and work up to 50% faster than on desktop, helping you stay productive and close more deals.

## Rankings

- #34,460 — Overall
- #37 — hold

## Review summary

User reviews are predominantly negative, with several core issues recurring: instability and crashes, frequent uninstall/reinstall requirements, and sign-in problems. Some positives highlight texting capabilities and lead management. A few note decent client-tracking features and desktop/mobile workflow. Overall sentiment centers on reliability frustrations, though communication and lead-tracking functions work when the app is functional.

### Pros

- Robust texting feature for direct customer communication.
- Centralized lead management with notes, calls, and emails on a single lead.
- Strong ability to track clients and their needs.

### Cons

- Frequent crashes and instability leading to unreliable performance.
- Frequent need to uninstall/reinstall the app to function properly.
- Sign-in/out issues and authentication problems (unexpected logouts, grant invalid errors).
- Limited features and usability concerns (quirky UI, not intuitive, missing inbox).
- Recurring outages or long periods of downtime affecting usage.

## Similar extensions and apps

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- [dealermail](https://chrome-stats.com/d/id1337036371) — 3.30 / 5
- [CDK Modern Retail CRM](https://chrome-stats.com/d/id1288617058) — 2.20 / 5
- [Auto Squared CRM](https://chrome-stats.com/d/id6622036312)
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- [BCRV](https://chrome-stats.com/d/id1660417929) — 2.80 / 5
- [DealerOS](https://chrome-stats.com/d/id1629641318)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1453920054)