# MatrixCare for Home Care

> Business

Canonical page: [https://chrome-stats.com/d/id1453583795](https://chrome-stats.com/d/id1453583795)

## Overview

- **ID:** `id1453583795`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MatrixCare, Inc.
- **Category:** Business
- **Rating:** 2.60 / 5 (21 ratings)
- **Version:** 2.96.10
- **Last updated:** 2026-06-05
- **First published:** 2019-08-14
- **Size:** 276 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/matrixcare-for-home-care/id1453583795)
- **Website:** [http://www.matrixcare.com](http://www.matrixcare.com/)
- **Privacy policy:** [http://www.matrixcare.com/privacy/](http://www.matrixcare.com/privacy/)

## Description

MatrixCare for Home Care is an electronic health record/electronic medical record (EHR/EMR) app that enables Home Care organizations to enforce best practices that maximize compliance, improve client caregivers outcomes and increase efficiencies. It’s designed to enable caregivers to have the ability to document  personal care services at the point-of-care to ensure accuracy and compliance, without compromising the care of the client. It allows caregivers to access their schedules and client information at the time the care is provided.

Current Features:

View schedules (daily, weekly)
View client demographics information
Get directions to client’s home
Complete Electronic Visit Verification (check-in, check-out using GPS)
Document services/care provided
Capture caregiver electronic signature
Ability to capture client signature
Receive notifications/updates from the office or agency

## Rankings

- #308,758 — Overall

## Review summary

User reviews show the app is essential for work but plagued by instability. Repeated issues include: clock-in/out not recording correctly, freezes/crashes (including white screens), notes not saving, login problems, and schedules not syncing or showing accurately. Many users must reinstall or contact support, with some recalling better performance in the first year. Overall, ongoing bugs and updates have significantly degraded reliability.

### Pros

- Great during the first year; some users found it reliable initially.
- Essential tool for daily work: clock-in/out and scheduling are core features users rely on.
- Note-taking feature exists within the app.
- Employer-required app; users rely on it despite issues.

### Cons

- Clock-in/out not recording or frequently missed clock-ins.
- Frequent crashes, freezes, white screens, and overall instability requiring reinstalls.
- Notes not saving or save button disappearing.
- Login/sign-in issues and login loops after updates.
- Schedules not syncing or showing correctly and times being wrong.

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- [Care Control Mobile](https://chrome-stats.com/d/id943589330)
- [Elite Care App](https://chrome-stats.com/d/id6748338523)
- [CareRemedy](https://chrome-stats.com/d/id6760212466) — 5.00 / 5
- [CareMeld](https://chrome-stats.com/d/id6758622709) — 5.00 / 5
- [CareCade](https://chrome-stats.com/d/id6757282598) — 3.00 / 5
- [Care Pro](https://chrome-stats.com/d/id6759629813) — 5.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1453583795)