# ZMall

> Delivery Done Right

Canonical page: [https://chrome-stats.com/d/id1450910679](https://chrome-stats.com/d/id1450910679)

## Overview

- **ID:** `id1450910679`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Temesgen Araya
- **Category:** Food & Drink
- **Rating:** 3.80 / 5 (769 ratings)
- **Version:** 3.2.10
- **Last updated:** 2026-08-19
- **First published:** 2019-01-31
- **Size:** 94 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/zmall/id1450910679)
- **Website:** [https://zmall.et](https://zmall.et/)
- **Privacy policy:** [http://196.189.44.49:8000](http://196.189.44.49:8000/)

## Description

ZMall Delivery by ETTA Solutions plc turns your device into a full local marketplace, delivering on the promise of 'Delivery Done Right' for Food, Groceries, Clothing, and more from local merchants.

Features include locality-based merchant selection, intuitive design, real-time tracking, loyalty rewards with cash-back, and a commitment to customer feedback to continually improve your ZMall experience.

## Rankings

- #66,569 — Overall

## Review summary

Reviewers consistently report ZMall's service is slow and unreliable: deliveries routinely take 2–3 hours and arrive cold, with frequent delays and missing items. Customer support is criticized for poor communication, rude interactions, and slow or unavailable refunds, while order issues—wrong items or cancellations—are common. App instability and wallet problems (credit holds, login issues) further hinder use, and tracking updates are inconsistent as drivers do not reliably share status. Overall, many users prefer competitors BeU or DeliverAddis due to reliability and service quality.

### Cons

- Very slow delivery times (often 2–3 hours) and frequent delays.
- Food arrives cold or not fresh due to the delays.
- Poor customer service and communication, with rude staff and slow or ineffective refunds.
- Wrong or missing items and frequent order cancellations; refunds and adjustments are slow.
- App instability and wallet/payment issues, plus poor order tracking updates.

## Similar extensions and apps

- [MallAppZadak](https://chrome-stats.com/d/id6736846033)
- [ZMall Driver](https://chrome-stats.com/d/id6469037593)
- [FoodMall](https://chrome-stats.com/d/id1586325956) — 5.00 / 5
- [Zemall Delivery](https://chrome-stats.com/d/id6463500967)
- [Zeliver](https://chrome-stats.com/d/id6462784265) — 3.90 / 5
- [Zapp - Shop Anytime Anywhere](https://chrome-stats.com/d/id1541819812) — 4.50 / 5
- [Mallify](https://chrome-stats.com/d/id6758759014) — 3.40 / 5
- [Zippy: Buy Local](https://chrome-stats.com/d/id1564717204)
- [Zylocart Customer App](https://chrome-stats.com/d/id6766497654)
- [Zapp: More than Delivery](https://chrome-stats.com/d/id1508571376) — 4.00 / 5
- [Ezee To Deliver](https://chrome-stats.com/d/id6745882955)
- [MyMall Online](https://chrome-stats.com/d/id1610377458)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1450910679)