# LOOKFANTASTIC: Beauty & Makeup

> Shop make-up, hair & skincare

Canonical page: [https://chrome-stats.com/d/id1449982671](https://chrome-stats.com/d/id1449982671)

## Overview

- **ID:** `id1449982671`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** The Hut.com Ltd
- **Category:** Shopping
- **Rating:** 4.80 / 5 (978 ratings)
- **Version:** 2.82.0
- **Last updated:** 2026-09-16
- **First published:** 2019-11-04
- **Size:** 124 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/lookfantastic-beauty-makeup/id1449982671)
- **Website:** [https://www.lookfantastic.com](https://www.lookfantastic.com/)
- **Privacy policy:** [https://www.lookfantastic.com/info/privacy-policy.list](https://www.lookfantastic.com/info/privacy-policy.list)

## Description

The LOOKFANTASTIC App is designed by beauty-obsessed users for beauty-obsessed shoppers. Browse over 600 premium beauty brands, discover product launches and trends, and be the first to hear about exclusive offers on your favorite beauty products.

From an exclusive newsletter with discounts to trend-guided Discover content, a wishlist to save favorites, and quick access to top brands like M·A·C, NARS, Estee Lauder, Clinique, and Kérastase, LOOKFANTASTIC makes shopping for beauty easy and inspired.

## Rankings

- #54,744 — Overall

## Review summary

User reviews show the app is easy to shop for, with some enthusiasm for Lookfantastic, but most recurring issues are poor customer service, app reliability problems, and shipping/delivery/billing hassles. A few positive outcomes (free replacements) exist, yet reliability remains inconsistent.

### Pros

- Easy to shop and navigate the app.
- Positive discovery/enthusiasm for the Lookfantastic app and brand.
- Advent calendar and gift options are appealing.
- Some customers report positive customer service outcomes like prompt responses and free replacements.

### Cons

- Poor customer service responsiveness and slow issue resolution.
- App reliability and usability issues (blank app, session overlap, captchas, promo codes not working, shipping charge bug).
- Shipping charges and delivery problems (hidden charges, long delivery times, duplicate orders, refunds delays).
- Receiving a used or wrong item shipped.
- Refunds/cancellations difficulties and auto-generated messages.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1449982671)