# Ericsson NetCloud Mobile

> Productivity

Canonical page: [https://chrome-stats.com/d/id1448243335](https://chrome-stats.com/d/id1448243335)

## Overview

- **ID:** `id1448243335`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ericsson Enterprise Wireless Solutions, Inc.
- **Category:** Productivity
- **Rating:** 4.80 / 5 (555 ratings)
- **Version:** 4.2
- **Last updated:** 2026-08-06
- **First published:** 2019-03-29
- **Size:** 148 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ericsson-netcloud-mobile/id1448243335)
- **Website:** [https://cradlepoint.com](https://cradlepoint.com/)
- **Privacy policy:** [https://cradlepoint.com/privacy-policy](https://cradlepoint.com/privacy-policy)

## Description

Cradlepoint NetCloud Manager Mobile makes it easy to manage your NetCloud Service, routers, and other endpoints from a phone or tablet. It provides a network status dashboard, an endpoint list with drill-down views, and the ability to run tests or reboot devices remotely for rapid troubleshooting.

This mobile tool delivers usage and signal strength data, GeoView details, built-in troubleshooting tools (ping, traceroute, speed test), and alerts with activity logs. It requires authorized NetCloud Manager access and at least one active NetCloud Service Plan to enable on-the-go network management and productivity.

## Rankings

- #69,153 — Overall

## Review summary

Reviewers generally like the app for basic monitoring (modem and online status, performance checks) but report persistent stability and data-population problems. The most recurrent issues are devices not populating or listing errors, crashes or hangs when interacting with the app (including on login/switching accounts), and several missing features like port forwarding, device grouping, and access to logs or real-time signal strength. These recurring problems across multiple reviews indicate QA gaps and limited practical value for complex deployments, even though the app provides some essential insights for NetCloud deployments.

### Pros

- Quick access to modem status and online status for devices.
- Basic monitoring capabilities and performance insights (speed tests).
- Offers functionality similar to ECM for monitoring deployments, providing essential visibility.

### Cons

- Devices do not populate or listing errors prevent managing devices.
- App crashes or locks up when selecting a device or switching accounts; login issues.
- Cannot set up port forwarding.
- Cannot move devices into groups.
- Lacks real-time telemetry (no current signal strength readings) and no router logs.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1448243335)