# My Utility Account - Mobile

> Business

Canonical page: [https://chrome-stats.com/d/id1447552942](https://chrome-stats.com/d/id1447552942)

## Overview

- **ID:** `id1447552942`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Business
- **Rating:** 4.50 / 5 (4,828 ratings)
- **Version:** 1.9
- **Last updated:** 2024-04-03
- **First published:** 2019-01-30
- **Size:** 56 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-utility-account-mobile/id1447552942)
- **Privacy policy:** [https://account.myutility.us/Account/PrivacyPolicy.aspx](https://account.myutility.us/Account/PrivacyPolicy.aspx)

## Description

My Utility Account - Mobile by Water Services Corporation offers a secure, convenient way to manage your water utility account on the go. The app helps you view your current usage, compare trends, and access essential account details in one place.

Key features include online bill payment, outage alerts, multi-channel communication with the utility, and practical tips on water conservation to help you use less and save.

## Rankings

- #26,854 — Overall
- #68 — account

## Review summary

Common complaints center on payment processing failures and app fees, with frequent login crashes and billing errors. Users report declined payments, processing problems, and auto-pay enrollment difficulties, plus charges for using the app. Some positives exist, like easy payments and general satisfaction with the service, but overall the app is seen as unreliable and costly for payments.

### Pros

- Very easy and quickly to make a payment.
- I love this application.
- Thank you for always standing by your customers and providing good water services.

### Cons

- Payments failing or being declined when using the app.
- App charges convenience/card fees for payments.
- The app frequently crashes or is unreliable, including login crashes.
- Billing errors and incorrect charges, misapplied credits, and huge unexpected bills.
- Auto-pay enrollment and saving payment methods are problematic.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1447552942)