# LUUP - RIDE YOUR CITY

> E-Scooter & E-Bike Share

Canonical page: [https://chrome-stats.com/d/id1445630390](https://chrome-stats.com/d/id1445630390)

## Overview

- **ID:** `id1445630390`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Luup, Inc.
- **Category:** Navigation
- **Rating:** 4.90 / 5 (1,304 ratings)
- **Version:** 1.135.1
- **Last updated:** 2026-09-01
- **First published:** 2023-06-04
- **Size:** 169 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/luup-ride-your-city/id1445630390)
- **Website:** [https://luup.sc/](https://luup.sc/)
- **Privacy policy:** [https://luup-prod.web.app/privacy\_policy.html](https://luup-prod.web.app/privacy_policy.html)

## Description

LUUP - Ride Your City is a city-mobility Chrome extension page describing LUUP’s e-scooter and e-bike sharing service in Japan. The service requires no license for riders 16+, with quick age verification and a traffic rules test, and bundles ride, unlock, and payment into a single app experience.

How it works: find LUUP parkings on the app map, unlock by scanning a QR code, ride to your destination, and end the ride by taking a photo of the parked vehicle and paying in-app. Areas of operation include Tokyo, Yokohama, Osaka, Kyoto, and more (as of July 2024). Pricing varies by city with a base fee plus per-minute rate; note that credit card registration is required, and the official name is LUUP.

## Rankings

- #47,747 — Overall
- #52 — scooter

## Review summary

LUUP is fun and useful for getting around Tokyo with helpful driving lessons and English support, but it suffers from recurring issues: verification in Japan, payment and refund problems, widespread technical reliability problems, and weak customer support and language barriers, which can hinder resolution.

### Pros

- Fun rides around town and enjoyable experiences
- Easy to get around Tokyo with a city view and convenience for sightseeing
- Helpful driving instructions and simple, effective guidance
- English-language support makes the app accessible for foreigners

### Cons

- ID/age verification in Japan frequently fails, blocking usage (passport/ID may not be accepted)
- Payment issues: credit cards/Apple Pay not consistently accepted and parking charges with little dispute option
- Reliability/technical problems: several scooters/bikes show errors, QR codes often lead nowhere, input fields unusable
- Poor customer support and language barriers: limited or Japanese-only help, hard to cancel subscriptions

## Similar extensions and apps

- [eScoot | e-scooters near you](https://chrome-stats.com/d/id1455522260) — 3.10 / 5
- [HELLO CYCLING - シェアサイクル](https://chrome-stats.com/d/id1216653677) — 2.70 / 5
- [UrbanAir: Unlock all escooters](https://chrome-stats.com/d/id1491025864) — 5.00 / 5
- [EcoPlus sharing](https://chrome-stats.com/d/id1551947188) — 4.10 / 5
- [EVA ride - Scooter Sharing](https://chrome-stats.com/d/id6469042581)
- [Scooties -Scooter Sharing](https://chrome-stats.com/d/id6462811770) — 3.90 / 5
- [LocoRides](https://chrome-stats.com/d/id6743004158)
- [Urent: e-scooter rental](https://chrome-stats.com/d/id1352346712) — 4.50 / 5
- [ZongoRide](https://chrome-stats.com/d/id6762062455) — 5.00 / 5
- [Lime - #RideGreen](https://chrome-stats.com/d/id1199780189) — 4.90 / 5
- [Лайт (ex. lite – ride here..)](https://chrome-stats.com/d/id1374578313) — 1.90 / 5
- [Lite Evo - Scooter Sharing](https://chrome-stats.com/d/id6711332914) — 5.00 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1445630390)