# Clothesline Mobile

> Utilities

Canonical page: [https://chrome-stats.com/d/id1441268140](https://chrome-stats.com/d/id1441268140)

## Overview

- **ID:** `id1441268140`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** KioSoft Technologies LLC
- **Category:** Utilities
- **Rating:** 4.60 / 5 (1,657 ratings)
- **Version:** 3.12.5
- **Last updated:** 2026-04-02
- **First published:** 2018-11-05
- **Size:** 89 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/clothesline-mobile/id1441268140)
- **Website:** [https://www.kiosoft.com](https://www.kiosoft.com/)
- **Privacy policy:** [http://www.kiosofttechnologies.com/privacy-policy.html](http://www.kiosofttechnologies.com/privacy-policy.html)

## Description

**Clothesline Mobile** is an iPhone app that provides a complete laundry solution for participating Clothesline Laundry locations. This app lets you pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer, view your transaction history, and monitor your balance. Onboarding is a one-time QR setup in the laundry room, and you can start machines by scanning the QR code on each machine.

For participating rooms, you can view machine availability and receive alerts when your laundry cycle is complete, making laundry easier and more automated.

## Rankings

- #44,069 — Overall

## Review summary

Clothesline Mobile has some positives like generally reliable machines and useful updates/notifications. However, users repeatedly face major friction: a mandatory $10 top-up with unusable balances and refunds issues; charge errors; signup/verification failures; poor customer support; frequent machine problems and payment hurdles (no Apple Pay); and app connectivity lag. These recurring issues overshadow the positives and suggest focused improvements in payment flow, support, machine reliability, and app performance.

### Pros

- Machines are generally reliable and perform well when available.
- The app updates are helpful and improve usability (time estimates, readiness notifications).
- Completion/ready notifications are useful for coordinating laundry.
- Positive reception to new versions and features improving the user experience.

### Cons

- Mandatory minimum top-ups ($10) with leftover balances that are hard to recover and reports of refunds not being issued.
- Frequent charge issues including duplicate or incorrect charges and overcharging.
- Signup/verification problems (verification codes not delivered, sign-up blocked) delaying or preventing account creation.
- Poor customer support and unresponsiveness when issues arise.
- Machine reliability and payment friction (machines broken or not registering payments, need for physical cards, lack of Apple Pay).
- App performance and connectivity problems (lag, Bluetooth issues, slow loading in some buildings).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1441268140)