# Dott – Moving us closer

> Electric ride sharing

Canonical page: [https://chrome-stats.com/d/id1440301673](https://chrome-stats.com/d/id1440301673)

## Overview

- **ID:** `id1440301673`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Dott B.V.
- **Category:** Travel
- **Rating:** 4.80 / 5 (9,113 ratings)
- **Version:** 2.187.1
- **Last updated:** 2026-09-15
- **First published:** 2019-01-28
- **Size:** 384 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/dott-moving-us-closer/id1440301673)
- **Website:** [http://help.ridedott.com](http://help.ridedott.com/)
- **Privacy policy:** [http://www.ridedott.com/privacy](http://www.ridedott.com/privacy)

## Description

**Dott** makes city travel simple with shared electric scooters and e-bikes. Use the in-app map to find a nearby vehicle, scan its QR code to unlock it, and ride to your destination while avoiding traffic and crowded commutes.

Pay securely as you go or save with 24-hour, weekly, and monthly passes. Dott vehicles are available 24/7 in more than 400 cities across Europe and the Middle East, with regular maintenance and modern safety features.

## Rankings

- #18,517 — Overall
- #21 — sharing
- #35 — scooter

## Review summary

Reviews are mixed. Users praise easy onboarding, Apple Pay and some affordable short rides with decent bikes, but recurring problems undermine reliability: weak customer support and slow refunds; inaccurate or restrictive end-ride parking maps that cause fines; scooters that fail to accelerate, stop unexpectedly, or break down; payment and billing glitches including card rejections and unexpected charges. Pricing concerns, including price hikes, are common. Overall, Dott shows potential for convenient micro-mobility, but support, mapping, and reliability issues hinder consistent, trouble-free use.

### Pros

- Easy to download and use the app with Apple Pay support.
- Good bikes and enjoyable short rides when the system works.
- Cheaper option for short trips compared to taxis.
- Promotional offers such as free minutes during the first week.

### Cons

- Poor customer support with a bot-based help system and slow or unclear refunds.
- Inaccurate or restrictive parking/end-ride maps that cause fines and prevent ending rides.
- Scooter reliability issues: acceleration problems, random stops, connectivity problems, and occasional breakdowns.
- Payment and billing problems: card rejections, failed passes, scanning issues, and unexpected charges.
- Pricing concerns including price increases and overall high costs.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1440301673)