# Luxer One

> Package Pick-up Made Easy

Canonical page: [https://chrome-stats.com/d/id1440094075](https://chrome-stats.com/d/id1440094075)

## Overview

- **ID:** `id1440094075`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Luxer One
- **Category:** Lifestyle
- **Rating:** 4.70 / 5 (31,867 ratings)
- **Version:** 6.0.16
- **Last updated:** 2026-08-31
- **First published:** 2019-10-01
- **Size:** 62 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/luxer-one/id1440094075)
- **Website:** [http://luxerone.com](http://luxerone.com/)
- **Privacy policy:** [https://www.luxerone.com/privacy-policy](https://www.luxerone.com/privacy-policy)

## Description

Luxer One helps you manage all your package deliveries in one place. Automatically open lockers or package rooms from your phone, view deliveries, and manage your Luxer One account with ease.

Learn more about Luxer One’s package management solutions at luxerone.com. For help, chat with us, email support@luxerone.com, or call (415) 390-0123.

## Rankings

- #8,570 — Overall
- #7 — package

## Review summary

Users consistently criticize Luxer One's iOS app for poor reliability and painful user experience. Recurrent issues include relentless login prompts and verification delays, billing problems and unwanted charges, lockers that fail to open or misreport packages, slow or unhelpful customer support, and intrusive in-app ads. While a few reviewers see the concept as promising, the execution across reviews appears flawed and frustrating.

### Cons

- Frequent sign-in prompts and constant logouts; users must enter email or SMS verification codes or use biometric login, making access cumbersome.
- Billing problems and charges are a major issue, including pressure to update credit cards to access lockers and recurring storage fees, with reports of being charged despite following stated rules and difficulty obtaining refunds.
- Locker access failures, with doors not opening or codes not working, and the app not reliably showing when a package is available.
- Slow or unresponsive customer support that fails to resolve issues.
- In ads and promotions, the app displays intrusive ads that disrupt the pickup flow.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1440094075)