# mymobility Patient App

> Surgical Journey Companion

Canonical page: [https://chrome-stats.com/d/id1438566065](https://chrome-stats.com/d/id1438566065)

## Overview

- **ID:** `id1438566065`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Zimmer Biomet Connected Health LLC
- **Category:** Medical
- **Rating:** 4.10 / 5 (357 ratings)
- **Version:** 4.4.201
- **Last updated:** 2026-09-01
- **First published:** 2018-10-16
- **Size:** 174 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mymobility-patient-app/id1438566065)
- **Website:** [http://www.zbmymobility.com/](http://www.zbmymobility.com/)
- **Privacy policy:** [https://support.zbmymobilitysolutions.com/patients/privacypolicy/](https://support.zbmymobilitysolutions.com/patients/privacypolicy/)

## Description

mymobility Patient App is your digital health companion for the surgical journey. It connects you with your care team, provides step-by-step rehab plans tailored to your procedure, and offers videos and tips to prepare for surgery. You can access your recovery path before and after your procedure, helping you stay on track and informed.

Track your progress with pain levels, range of motion, steps, and milestones. Receive reminders, view instructional videos, and share updates with clinicians from anywhere. Enrollment is through a participating provider.

## Rankings

- #87,583 — Overall

## Review summary

Users praise MyMobility for its rehab content: easy-to-use interface, helpful exercise videos, a useful step counter, and the ability to follow care plans and contact support. However, multiple reviewers report onboarding blockers (activation codes not arriving), inconsistent data and updates (walking sessions not always counted, milestones removed), and reliability problems (crashes, freezes, being logged out, needing to reload). History access and editing are also limited. Overall, the app offers valuable rehab tools but suffers from core stability and data-tracking issues across reviews.

### Pros

- Helpful for recovery and post-surgery care; easy to use.
- Exercise videos and assigned exercises are a standout feature.
- Step counter is useful for tracking activity.
- Care plans and in-app support (messages) help with guidance and accountability.

### Cons

- Activation/verification issues: codes not received and activation failures (long wait times for support).
- Inconsistent data updates and logging: walking sessions not always counted, progress not reflected, milestones sometimes removed.
- Reliability and performance problems: app frequently freezes/crashes, logs out, or requires reloading.
- History/access issues: difficulty reviewing past tasks or re-accessing exercises; cannot edit responses.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1438566065)