# My NNWW Water App

> Business

Canonical page: [https://chrome-stats.com/d/id1438088008](https://chrome-stats.com/d/id1438088008)

## Overview

- **ID:** `id1438088008`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Business
- **Rating:** 4.70 / 5 (1,419 ratings)
- **Version:** 2.6
- **Last updated:** 2026-05-01
- **First published:** 2018-11-06
- **Size:** 41 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-nnww-water-app/id1438088008)
- **Website:** [https://www.nnva.gov/waterworks](https://www.nnva.gov/waterworks)
- **Privacy policy:** [https://myservices.nnww.nnva.gov/nnww/](https://myservices.nnww.nnva.gov/nnww/)

## Description

My NNWW Water App provides a convenient way to manage your water account on mobile, including paying bills online and viewing usage. It enhances the customer experience with a rich set of self-service features.

Key capabilities include managing the water account, monitoring and comparing usage, online bill payment, outage and theft reporting, multi-channel communication with the utility, and practical tips to conserve water.

## Rankings

- #46,964 — Overall

## Review summary

Users praise mobile bill pay, easy setup, and a straightforward payment flow, noting strong convenience and an improved experience. The main recurring issues are a stubborn or misreporting notification badge and prolonged maintenance outages that block access. Addressing these would significantly improve reliability and user satisfaction.

### Pros

- Very convenient to pay bills from mobile, eliminating calls and website visits.
- Easy setup and a user-friendly, intuitive interface.
- Smooth payment flow with guided steps and varied payment options.
- Notable improvement over previous versions, with easier access to view and pay bills.

### Cons

- Persistent or misreported notification badge that won't disappear.
- Extended maintenance downtime that keeps the app down for months.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1438088008)