# Sweater | Car Wash

> Professional Car Washing

Canonical page: [https://chrome-stats.com/d/id1425833882](https://chrome-stats.com/d/id1425833882)

## Overview

- **ID:** `id1425833882`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SWEATER HOLDING LTD
- **Category:** Lifestyle
- **Rating:** 4.30 / 5 (1,992 ratings)
- **Version:** 8.5.3
- **Last updated:** 2026-09-20
- **First published:** 2018-08-30
- **Size:** 112 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sweater-car-wash/id1425833882)
- **Privacy policy:** [https://app.sweater.sa/privacy-policy](https://app.sweater.sa/privacy-policy)

## Description

Sweater is Saudi Arabia’s #1 car care app with 7+ years of experience and over 2 million washes across 6 regions. You can request service from home, work, or even while shopping.

Sweater offers interior and exterior washing, polishing, flexible packages, order tracking, reminder notifications, easy cancellation, flexible payments (Apple Pay, Tabby, Tamara), gifting wallet credits, and referral rewards.

## Rankings

- #42,019 — Overall

## Review summary

Many reviews criticize Sweater | Car Wash for unreliability, poor support, and variable wash quality. The most frequent complaints are driver cancellations and unclear refund handling, along with poor communication. Users report inconsistent cleaning results and higher prices compared with competitors. App issues, including location/address mix-ups and English-only limitations, amplify frustration. A few notes mention positive experiences (professional wash, prompt refunds) but overall the app needs significant improvements in scheduling reliability, customer service, pricing transparency, and technical stability.

### Pros

- Some reviews report professional wash quality when the service is delivered.
- Occasional quick service with good cleanliness.
- Refunds to wallet are issued in some cases.

### Cons

- Driver cancellations and last-minute schedule changes, often with little or no refunds.
- Poor customer service and frequent miscommunication.
- Inconsistent wash quality and perceptions of overpricing.
- App/platform reliability issues and location/address errors.
- Language or UX limitations (English-only app) and fixed scheduling constraints.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1425833882)