# Basement Watchdog CONNECT®

> Utilities

Canonical page: [https://chrome-stats.com/d/id1424225976](https://chrome-stats.com/d/id1424225976)

## Overview

- **ID:** `id1424225976`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Glentronics, INC
- **Category:** Utilities
- **Rating:** 2.10 / 5 (36 ratings)
- **Version:** 23.0
- **Last updated:** 2024-10-21
- **First published:** 2018-12-15
- **Size:** 126 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/basement-watchdog-connect/id1424225976)
- **Website:** [https://www.basementwatchdog.com/](https://www.basementwatchdog.com/)
- **Privacy policy:** [https://glentronicsconnect.com/PrivacyPolicy/Index](https://glentronicsconnect.com/PrivacyPolicy/Index)

## Description

Welcome to the Basement Watchdog CONNECT® mobile app. We have been protecting basements from flooding for decades! Use this app to monitor, see the status, and receive alert notifications from your Basement Watchdog CONNECT® product. This app also offers product information and product support including FAQs and other options.

Features:
•	Monitor status of your backup sump pump system
•	Receive push notifications of potential problems
•	Edit alert settings of WiFi modules
•	Research product information
•	Customer support (online, phone, or email)

In order to monitor the status of your backup sump pump, you will need to have a Basement Watchdog CONNECT® system and a Basement Watchdog CONNECT® WiFi Module linked to a Wi-Fi network. This will allow for remote monitoring of battery, power and pump activity. If a potential problem arises, the status page will display a red warning and explain the specific problem. In addition to the status page, you will be notified via email, text message, or push notification. All three notification methods can be disabled or enabled through the app.

List of Compatible Pump Systems:
•	Basement Watchdog Special Plus CONNECT (BWSP)
•	Basement Watchdog Big Dog Plus CONNECT (BWD12-120)
•	Basement Watchdog Big Combo CONNECT (BW4000)

## Rankings

- #269,024 — Overall

## Review summary

Users consistently report reliability problems with the Basement Watchdog CONNECT app: frequent crashes on launch or login, and repeated failures to connect the WiFi module to their network. While setup can be easy for some, many feel the app is outdated with limited features and insufficient system status data (battery level, run history). Some notice improved performance after vendor fixes, but overall users want better stability, richer status information, and a more reliable connection/alerts experience.

### Pros

- Easy setup / quick pairing with the WiFi module (reported by multiple users)
- Simple interface for checking status once the app is functioning (easy to use when it works)
- App shows improvements or works after vendor fixes (positive note from some reviews)

### Cons

- App crashes on login or immediately upon opening, making it unusable
- WiFi/module setup and network connection issues prevent pairing
- App is outdated with limited features and lacks important status information (e.g., battery level, pump run history)
- Insufficient system status details and poor visibility of alerts in the app

## Similar extensions and apps

- [Pro Series Pumps CONNECT®](https://chrome-stats.com/d/id1440157435) — 2.30 / 5
- [Hero CONNECT®](https://chrome-stats.com/d/id1519318080) — 5.00 / 5
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- [PitBoss+: Pump Monitor](https://chrome-stats.com/d/id6756196373) — 1.00 / 5
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- [PumpSpy: Pump Monitor](https://chrome-stats.com/d/id6756195272) — 3.00 / 5
- [Level Sense](https://chrome-stats.com/d/id1292153708) — 2.60 / 5
- [Basement Defender](https://chrome-stats.com/d/id1267272830) — 3.90 / 5
- [Pump Swappers](https://chrome-stats.com/d/id1610329466) — 4.90 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1424225976)