# Keap Mobile

> Keap CRM, available on the go!

Canonical page: [https://chrome-stats.com/d/id1421097870](https://chrome-stats.com/d/id1421097870)

## Overview

- **ID:** `id1421097870`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Infusionsoft
- **Category:** Business
- **Rating:** 4.40 / 5 (1,824 ratings)
- **Version:** 3.3.2
- **Last updated:** 2026-08-24
- **First published:** 2018-09-23
- **Size:** 108 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/keap-mobile/id1421097870)
- **Website:** [https://keap.com](https://keap.com/)
- **Privacy policy:** [http://www.infusionsoft.com/legal/privacy-policy](http://www.infusionsoft.com/legal/privacy-policy)

## Description

Your Keap CRM, available on the go with Keap Mobile. Access and add customer info, tasks, and notes from your phone, with reminders to keep you prepared for every meeting. The app unifies contact details, call history, messages, and more in a single record, and includes built-in marketing and sales automation to streamline workflows. Key features include a business card scanner, easy contact import, appointment scheduling (Keap Lite/Pro/Max), and on-the-go payments. For Keap Pro and Max users in the U.S. and Canada, Keap Business Line adds caller ID, customizable numbers, auto-replies, scheduling, and voicemail transcription to stay connected with leads and clients.

## Rankings

- #43,150 — Overall
- #18 — close

## Review summary

Overall, Keap Mobile reviews are predominantly negative. The main issues are persistent instability: slow performance, frequent crashes, and random sign-outs. The new Thrive/Thryve login adds friction, causing loops and forcing re-authentication. Users report the app offers only limited CRM functionality, with marketing, orders, and deeper features inaccessible on mobile. Cancellation is notoriously difficult, with long hold times. Some users still see value in basic contact lookup and texting/calling, and a few note responsive support; but the consensus is that the app is not reliable or complete compared to desktop.

### Pros

- Provides basic contact lookup and communication features (texts and calls) within the mobile app.
- The CRM concept behind Keap is still valued by some users and shows potential for the app when improvements are made.
- Customer support is reportedly responsive/helpful in some cases.

### Cons

- App is glitchy and slow, with frequent crashes and freezes.
- Frequent sign-in/out issues and Thrive/Thryve login loops that disrupt workflow.
- Limited mobile functionality: cannot access full CRM features or marketing functions; critical data like orders may be missing.
- Cancellation is difficult, with long hold times and friction to cancel.
- UI/UX issues after updates (like overlapping icons) and general navigation problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1421097870)