# ATL311 Mobile App

> City of Atlanta

Canonical page: [https://chrome-stats.com/d/id1416515313](https://chrome-stats.com/d/id1416515313)

## Overview

- **ID:** `id1416515313`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City of Atlanta
- **Category:** Utilities
- **Rating:** 4.10 / 5 (328 ratings)
- **Version:** 3.3
- **Last updated:** 2025-02-25
- **First published:** 2018-08-02
- **Size:** 58 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/atl311-mobile-app/id1416515313)
- **Privacy policy:** [https://www.atl311.com/311?id=cs\_sc\_cat\_item&sys\_id=6c642554dbbd2810977168461b961983](https://www.atl311.com/311?id=cs_sc_cat_item&sys_id=6c642554dbbd2810977168461b961983)

## Description

ATL311 is the City of Atlanta’s primary contact channel for non-emergency services and information. The mobile app makes it easy to report problems—such as potholes or graffiti—and to track the status of your requests.

Designed for residents, business owners, and visitors, the app also provides access to MyCity information and city resources to help you stay informed and connected.

## Rankings

- #90,542 — Overall

## Review summary

User reviews mostly lament unreliable, partially functional service: requests often don’t get addressed, statuses don’t update, and many actions redirect to the website. The app is noted as slow and glitchy with address/login errors, and its limited scope prevents filing various common complaints. A minority find easy location access and photo uploads, but overall the app fails to provide a built-in, dependable reporting experience.

### Cons

- Tickets and service requests often show no results or remain unresolved; statuses frequently do not update.
- In-app functionality is limited; many actions require redirecting to the city website (no built-in submission or status tracking).
- App is slow, unresponsive, and glitchy; many features don't work well.
- Address validation issues and authentication errors (e.g., invalid addresses, error codes like 401).
- Limited scope of reportable issues; some common complaints cannot be filed (and users can't schedule or track certain requests).

## Similar extensions and apps

- [Smyrna 311](https://chrome-stats.com/d/id1631408481) — 4.90 / 5
- [City of Mobile 311](https://chrome-stats.com/d/id6747109672)
- [MY BHAM 311](https://chrome-stats.com/d/id1618772493) — 4.40 / 5
- [Access Albany](https://chrome-stats.com/d/id6749162582) — 5.00 / 5
- [Tempe 311 App](https://chrome-stats.com/d/id1206512730) — 2.30 / 5
- [Baltimore City 311](https://chrome-stats.com/d/id1419786875) — 2.30 / 5
- [CityLink 311](https://chrome-stats.com/d/id579032241) — 4.10 / 5
- [Calgary 311](https://chrome-stats.com/d/id586152390) — 3.50 / 5
- [My311](https://chrome-stats.com/d/id1445418916) — 1.00 / 5
- [City of Roswell App](https://chrome-stats.com/d/id1501546466) — 4.60 / 5
- [Tucson 311](https://chrome-stats.com/d/id6473331747) — 4.40 / 5
- [My30125](https://chrome-stats.com/d/id1553514319) — 5.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1416515313)