# مشاتل - Mashatel

> Buy Plants & Flowers Online

Canonical page: [https://chrome-stats.com/d/id1412308167](https://chrome-stats.com/d/id1412308167)

## Overview

- **ID:** `id1412308167`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MASHATEL KUWAIT COMPANY FOR GARDEN COORDINATION AND MAINTENANCE SPC
- **Category:** Shopping
- **Rating:** 4.40 / 5 (585 ratings)
- **Version:** 3.2.3
- **Last updated:** 2025-06-18
- **First published:** 2018-08-13
- **Size:** 58 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/%D9%85%D8%B4%D8%A7%D8%AA%D9%84-mashatel/id1412308167)
- **Website:** [http://mashatel.me/index.php/contactus](http://mashatel.me/index.php/contactus)
- **Privacy policy:** [https://mashatel.me/privacy-policy](https://mashatel.me/privacy-policy)

## Description

Mashatel is an online plant shop that connects customers with trusted plantation owners, offering a wide variety of plants, trees, pots and garden decor from around the world. The extension makes browsing and purchasing easy from your browser, with simple steps from product selection to delivery.

Key features include online payments, flexible delivery times, and bilingual Arabic and English support, ensuring a seamless ordering experience for gardeners of all levels.

## Rankings

- #69,956 — Overall

## Review summary

Mashatel is praised for a clean UI and easy shopping with a good plant selection, but repeatedly criticized for serious operational issues—payment failures, orders left pending or canceled, steep delivery fees, and inconsistent pricing. Customer service is frequently unresponsive and tracking is poor. Product quality problems (dying plants, items not as pictured) and app reliability gaps (unresponsive pay button, missing sorting/filtering) significantly temper the user experience. When it works, it's convenient; otherwise, the negatives dominate.

### Pros

- Easy-to-use, well-designed interface and smooth checkout
- Wide selection of plants and gardening-related products
- Convenient all-in-one gardening shopping experience
- Positive experiences when the service functions (organization/trust)
- Some users report quick delivery in favorable cases

### Cons

- Payment failures and orders stuck or charged incorrectly (Visa issues, pending/cancelled orders)
- High delivery fees and perceived overpricing or price increases
- Poor customer service and lack of order tracking (no phone support, slow/no responses)
- Product quality issues and misrepresentation (dying plants, not as pictured, wrong items)
- App reliability issues and missing features (unresponsive pay button, missing sorting/filtering)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1412308167)