# Palace Resorts

> Travel

Canonical page: [https://chrome-stats.com/d/id1411599607](https://chrome-stats.com/d/id1411599607)

## Overview

- **ID:** `id1411599607`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Palace Resorts, S.A. De C.V.
- **Category:** Travel
- **Rating:** 4.60 / 5 (18,383 ratings)
- **Version:** 2.2.26
- **Last updated:** 2026-09-08
- **First published:** 2018-12-12
- **Size:** 377 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/palace-resorts/id1411599607)
- **Website:** [https://www.palaceresorts.com/en/](https://www.palaceresorts.com/en/)
- **Privacy policy:** [https://www.palaceresorts.com/en/privacy-users](https://www.palaceresorts.com/en/privacy-users)

## Description

Palace Resorts Chrome extension provides quick access to the luxury Palace Resorts experience, including activity schedules, personal agenda, room service requests, and easy bookings for spa and dining.

- See schedule of daily activities and nightly shows
- Create your own agenda and pre-check-in
- Request room service
- Reserve spa services or restaurant tables
- View property maps

## Rankings

- #12,479 — Overall

## Review summary

User reviews highlight persistent login problems, slow/unreliable maps, and unreliable reservations/scheduling as the top pain points, with some access restrictions limiting The Grand view for certain members. A few positives note the app's usefulness for booking and planning, plus a generally improving dining reservations interface. Overall, reliability and navigation are the main concerns, with frequent outages, messy agendas, and feature changes reducing usability.

### Pros

- Helpful for booking reservations and planning activities.
- Easy-to-use dining reservations interface.
- Agenda and planning features are useful and improve over time.

### Cons

- Frequent login issues and occasional crashes/outages.
- Maps and navigation are slow, unreliable, and do not provide turn-by-turn directions.
- Reservations and scheduling are unreliable or hard to manage, with inability to book, sync, or causes cancellations.
- Restricted access to certain schedules (The Grand) for some Diamond/Residence members.
- Updates remove features and cause ongoing usability regressions.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1411599607)