# Patient App

> Medical

Canonical page: [https://chrome-stats.com/d/id1409653303](https://chrome-stats.com/d/id1409653303)

## Overview

- **ID:** `id1409653303`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Biotronik SE & Co. KG
- **Category:** Medical
- **Rating:** 1.60 / 5 (35 ratings)
- **Version:** 2.10.0
- **Last updated:** 2026-07-27
- **First published:** 2019-08-19
- **Size:** 29 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/patient-app/id1409653303)
- **Website:** [http://www.biotronik.com/patientapp](http://www.biotronik.com/patientapp)
- **Privacy policy:** [http://www.biotronik.com/patientapp/legal\_privacy\_en](http://www.biotronik.com/patientapp/legal_privacy_en)

## Description

The Patient App from BIOTRONIK SE & Co. KG supports patients in their daily lives with a BIOTRONIK cardiac device. The app is intended for patients who want to be more active in their therapy and take responsibility for their own health.  

Supported implants: IPG/ICD/CRT/BIOMONITORs  
•	Amvia Sky, Amvia Edge, Solvia Rise
•	Edora, Eluna, Enitra, Enticos, Epyra, Etrinsa, Evity
•	Acticor, Rivacor
•	Ilivia, Ilivia Neo, Inlexa, Intica, Intica Neo, Inventra, Iperia, Itrevia
•	BIOMONITOR IV, BIOMONITOR IIIm, BIOMONITOR III
•	Future cardiac devices 
 
As a patient, you can use these main functions of the Patient App: 
•	Document your symptoms quickly and easily with the Patient App. 
•	Share the documented symptoms automatically with your physician (1,2). 
•	View the time of the last data transfer (2) from your device to the BIOTRONIK Home Monitoring® system. The app helps you to troubleshoot any data transmission issues. 
•	You can quickly access your digital patient ID card if needed (e.g., during security check at the airport). 
•	Check the current battery and device status of your implant, indicating if the device is working properly (2). 
•	View data on your mean heart rate and mean heart rate at rest collected from your implanted device (2).

Full functionality of the app should be accessible when the implanted device is communicating with the BIOTRONIK Home Monitoring® system. Please always consult your doctor, before you start to use the app or Home Monitoring.

(1) Depending on the internet connection or app access setting in the Home Monitoring system, your doctor may not always receive your documented symptoms. BIOTRONIK Home Monitoring and Patient App are not a replacement for emergency care. PLEASE CALL YOUR LOCAL EMERGENCY NUMBER IN AN EMERGENCY. 
(2) Internet connection via mobile network or Wi-Fi is required. 
 
If you have any questions or feedback, please contact our support team at patientapp.support@biotronik.com

## Rankings

- #304,612 — Overall

## Review summary

Most reviews describe the app as unreliable and often unusable: registration and scanning fail, compatibility with iOS/iPadOS is poor, crashes and login issues are common, and server connectivity problems persist. Data and feature availability are limited (no detailed device history, no battery life, minimal graphs). A few users note potential benefits like home monitoring and symptom logging, but overall the app appears poorly maintained and not ready for patients relying on their implantable devices.

### Pros

- Offers remote monitoring potential for pacemaker devices (monitoring from home).
- Shows last sync date/time for the device data.
- Allows symptom logging/input.
- Displays basic device information and average heart rate.

### Cons

- Device registration and QR scanner frequently fail; manual entry often errors.
- Incompatible with current iPhone/iPadOS versions and appears unmaintained.
- App frequently crashes or gets stuck on startup/log-in.
- Server communication and login/authentication problems.
- Limited data/analysis: no detailed device data, no battery life, no daily heart rate, graphs are hard to read.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1409653303)