# ECG PowerApp

> Productivity

Canonical page: [https://chrome-stats.com/d/id1398352884](https://chrome-stats.com/d/id1398352884)

## Overview

- **ID:** `id1398352884`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Electricity Company of Ghana Ltd.
- **Category:** Productivity
- **Rating:** 4.50 / 5 (24,292 ratings)
- **Version:** 6.0.180
- **Last updated:** 2026-08-27
- **First published:** 2018-07-31
- **Size:** 126 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ecg-powerapp/id1398352884)
- **Privacy policy:** [https://www.termsfeed.com/live/9314465c-096f-408a-87c3-5a2e791fd952](https://www.termsfeed.com/live/9314465c-096f-408a-87c3-5a2e791fd952)

## Description

Meet the all new ECG PowerApp. Redesigned. Renewed. Refreshed.

The app connects you to critical information as it happens and lets you report issues directly to our customer service team for timely feedback on this app. Top up for all prepaid and postpaid meter types, with plans to add selected card-based meters via NFC and Bluetooth. Our refreshed top-up process speeds refunds back to your mobile money wallet or bank account, making transactions smoother and more convenient. We're excited to embark on this new journey of convenience with you.

## Rankings

- #10,638 — Overall
- #4 — power

## Review summary

Users broadly report the ECG PowerApp as unreliable: money is frequently debited without delivering tokens or timely refunds; credits may not reflect on meters or be incorrect; top-ups encounter code/transaction errors; balance checking is limited or unavailable; and support is often unresponsive. A minority find it convenient for at-home recharges and real-time alerts, but persistent financial and technical problems undermine trust.

### Pros

- Convenient to recharge and pay bills from home.
- Fast top-ups with real-time notifications.
- Generally easy to use when it functions as expected.

### Cons

- Money is debited but prepaid tokens are not delivered, with refunds taking hours or never issued.
- Tokens/credits fail to reflect on the meter or are delivered late or with incorrect amounts.
- Frequent transaction errors and code delivery issues (failed top-ups/verification codes not sent).
- Inability to check remaining balance or meter credit within the app.
- Poor customer support and unresponsive channels (calls and emails often go unanswered).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1398352884)