# MOTU - Grand Rapids Parking

> Park. Pay. Be on your way.

Canonical page: [https://chrome-stats.com/d/id1396201773](https://chrome-stats.com/d/id1396201773)

## Overview

- **ID:** `id1396201773`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** City of Grand Rapids, MI
- **Category:** Travel
- **Rating:** 3.30 / 5 (591 ratings)
- **Version:** 9.8.1
- **Last updated:** 2026-06-15
- **First published:** 2018-07-24
- **Size:** 114 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/motu-grand-rapids-parking/id1396201773)
- **Privacy policy:** [https://passportinc.com/privacy-policy/](https://passportinc.com/privacy-policy/)

## Description

MOTU GR Parking is the official Grand Rapids parking app. Pay from your phone, start and extend parking sessions, and manage your parking history with receipts. 

Features include pay-on-the-go, future rate previews, email receipts, alerts before sessions end, and optional location services to quickly find nearby zones—making parking stress-free.

## Rankings

- #78,251 — Overall

## Review summary

User reviews repeatedly highlight reliability problems: frequent payment failures, app outages, and tickets issued during payment attempts; added frustration from per-transaction fees and wallet fund risks; and inadequate expiration notifications. Together, these issues create a cycle of frustration, lost time, and distrust in MOTU Grand Rapids Parking.

### Cons

- Frequent payment failures and errors when attempting to pay for parking via the MOTU app (e.g., payment failed, network error).
- Frequent outages and slow loading of the app, with service downtime and kiosk malfunctions contributing to payment issues.
- Parking tickets issued despite attempts to pay through the app, with reports of difficulty getting tickets reversed or refunds and even double charges.
- Transaction fees and wallet-related charges (per-transaction fees, wallet fund issues) that users view as unfair or opaque, sometimes with funds at risk.
- Poor or missing notifications about parking time expiration (short warnings, lack of advance notices, or text alerts stopped) and overall limited user guidance.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1396201773)