# Thai Airways

> Smooth as silk

Canonical page: [https://chrome-stats.com/d/id1393912966](https://chrome-stats.com/d/id1393912966)

## Overview

- **ID:** `id1393912966`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Thai Airways International
- **Category:** Travel
- **Rating:** 3.30 / 5 (223 ratings)
- **Version:** 10.9
- **Last updated:** 2026-09-16
- **First published:** 2018-11-05
- **Size:** 157 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/thai-airways/id1393912966)
- **Privacy policy:** [https://www.thaiairways.com/en/terms\_of\_use/privacy\_policy.page](https://www.thaiairways.com/en/terms_of_use/privacy_policy.page)

## Description

Discover the all-new THAI mobile app experience: a smooth, secure travel companion that helps you explore deals, book flights, manage check-ins and reservations, and earn Royal Orchid Plus miles with ease.

This release focuses on a redesigned home screen, intuitive flight booking (including cash + miles), real-time flight updates, easy management of seats and meals, boarding passes, onboard entertainment access, biometric sign-in, and 24/7 help via dedicated customer service and a virtual assistant.

## Rankings

- #114,038 — Overall

## Review summary

User reviews repeatedly flag severe issues: login and password reset failures, frequent app crashes and white screens, inability to retrieve or add boarding passes to email or Apple Wallet, inability to update profiles or add loyalty numbers, and a lack of essential flight information (gate/status) with the app often redirecting to the website.

### Cons

- Frequent login and password issues (OTP delays, incorrect password after signup, password reset failures).
- Chronic app instability: crashes, freezes, or won’t open (often requires reinstall).
- Boarding pass delivery and wallet integration failing (cannot download, cannot add to Apple Wallet, email not sent).
- Profile/booking management broken (mandatory fields like title block updates; cannot add loyalty numbers or past flights).
- No gate, status or real-time updates; app often redirects to the website or provides no essential flight info.

## Similar extensions and apps

- [Vietjet Thailand](https://chrome-stats.com/d/id6447502216) — 1.00 / 5
- [ThaiFlight+](https://chrome-stats.com/d/id347855410) — 3.00 / 5
- [ThaiFlight](https://chrome-stats.com/d/id382368368) — 2.50 / 5
- [Singapore Airlines](https://chrome-stats.com/d/id515287841) — 4.70 / 5
- [Bamboo Airways](https://chrome-stats.com/d/id1453491942) — 2.50 / 5
- [FFThai Mobile](https://chrome-stats.com/d/id6443767107) — 1.00 / 5
- [Bangkok Airways](https://chrome-stats.com/d/id781290048) — 2.50 / 5
- [Air Mauritius](https://chrome-stats.com/d/id1284696683) — 1.00 / 5
- [Centara Hotels and Resorts](https://chrome-stats.com/d/id6739035459)
- [Air Tahiti Nui](https://chrome-stats.com/d/id1497400265) — 1.90 / 5
- [La Thai](https://chrome-stats.com/d/id6738203715)
- [SriLankan Airlines](https://chrome-stats.com/d/id655557380) — 4.50 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1393912966)