# Best Friends Pet Hotel

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id1392461639](https://chrome-stats.com/d/id1392461639)

## Overview

- **ID:** `id1392461639`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** BEST FRIENDS PET CARE, INC.
- **Category:** Lifestyle
- **Rating:** 3.60 / 5 (61 ratings)
- **Version:** 1.3
- **Last updated:** 2023-11-12
- **First published:** 2018-08-06
- **Size:** 20 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/best-friends-pet-hotel/id1392461639)
- **Privacy policy:** [https://www.bestfriendspetcare.com/privacy-policy](https://www.bestfriendspetcare.com/privacy-policy)

## Description

Locate the nearest Best Friends Pet Hotel centers, manage your pet profiles, and easily book boarding or grooming—right from your mobile device. With 35 climate-controlled centers nationwide, including on-site at Walt Disney World, your pet enjoys a safe, clean, and fun home away from home.

Since 1996, Best Friends Pet Hotel has treated your pets like family. Total Pet Care safety protocols, created by our veterinarians, help tailor the best package for each pet. Whether your dog loves day camp or prefers individualized play, we offer flexible care and add-ons to keep them happy and stress-free.

## Rankings

- #178,412 — Overall

## Review summary

The Best Friends Pet Hotel app is generally praised for being easy to use, fast to book, and good for tracking reservations, vaccines, and profiles. However, many reviews note persistent booking issues that prevent scheduling, unreliable pet cameras, and occasional problems uploading vaccination records. Overall, the app is valued as a convenient upgrade over the website, but needs fixes to ensure reliable bookings and camera access.

### Pros

- Easy to use and navigate with a clean, uncluttered interface.
- Booking reservations is quick and often easier than using the website.
- Great for tracking upcoming reservations, points, and vaccination status in one place.
- Pet cams are a nice in-app feature and easier to access when they’re working.
- Reminders and updates help keep you organized and reassured about your pet's stay.

### Cons

- Booking functionality is inconsistent or nonfunctional, making it hard to schedule dates or services.
- Pet cams frequently fail or are unavailable, even when linked in the app.
- Vaccination records upload can be problematic; some users have trouble uploading documents or must email them.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1392461639)