# From the Hearth Café

> Food & Drink

Canonical page: [https://chrome-stats.com/d/id1390445866](https://chrome-stats.com/d/id1390445866)

## Overview

- **ID:** `id1390445866`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Incentivio, Inc.
- **Category:** Food & Drink
- **Rating:** 4.70 / 5 (685 ratings)
- **Version:** 2.0.3
- **Last updated:** 2026-07-15
- **First published:** 2018-11-07
- **Size:** 46 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/from-the-hearth-caf%C3%A9/id1390445866)
- **Website:** [https://incentivio.com/](https://incentivio.com/)
- **Privacy policy:** [https://fromthehearth.incentivio.com/termsofuse.html](https://fromthehearth.incentivio.com/termsofuse.html)

## Description

From the Hearth Café Chrome extension makes ordering ahead fast and simple. It features an easy-to-use menu with photos, location selection, and quick pickup at the mobile order station.

Stay connected for the latest cafe news and updates right in the app.

## Rankings

- #63,967 — Overall

## Review summary

Reviews consistently praise the restaurant’s food but criticize the app experience. The food is described as excellent, fresh, and appealing. However, users report a poor, error-prone ordering experience: guest checkout is often unavailable; Apple Pay is not supported; frequent payment errors and automatic tipping issues. Many reviews highlight a clunky, confusing interface with excessive steps and screens, plus glitches that require calling in orders. Some users still find the app useful for on-the-go ordering and appreciate product photos and customization. Overall, food quality is strong but the app UX needs major fixes.

### Pros

- Excellent food quality and freshness.
- Clear food photos and easy order customization in the app.
- Convenient for ordering on the go.
- In some reviews the app is considered better than the competitor app.

### Cons

- Poor user experience: not user friendly, confusing navigation, and multiple screens.
- Checkout and payment friction: guest checkout often unavailable, Apple Pay not supported, automatic tipping, and card/parameter issues.
- Frequent glitches and unreliability: order loops, glitchy website, and need to call in orders.
- App/website forces app usage: ordering difficult via website and often must download the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1390445866)