# Go Kinetic Business

> For Kinetic Business customers

Canonical page: [https://chrome-stats.com/d/id1389204558](https://chrome-stats.com/d/id1389204558)

## Overview

- **ID:** `id1389204558`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Uniti Group Inc.
- **Category:** Business
- **Rating:** 4.70 / 5 (1,214 ratings)
- **Version:** 1.8.5
- **Last updated:** 2026-08-25
- **First published:** 2019-06-07
- **Size:** 174 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/go-kinetic-business/id1389204558)
- **Website:** [https://business.gokinetic.com/](https://business.gokinetic.com/)
- **Privacy policy:** [https://solutions.uniti.com/legal/privacy-policy](https://solutions.uniti.com/legal/privacy-policy)

## Description

GoKinetic Business is a secure customer portal that puts control of your GoKinetic Business account at your fingertips through a single sign-on interface and real-time responsiveness.

With the GoKinetic Business app you can view and pay bills, create and track support tickets, set notification preferences, monitor network status (including SD-WAN EDGE devices), access the Kinetic Business Resources Center, and utilize OfficeSuite services for voice, video, and instant messaging.

## Rankings

- #50,374 — Overall

## Review summary

Reviews for the Go Kinetic Business iOS app are largely negative. The most common issues are app reliability problems (crashes, black screens, syncing blocks), login and account access difficulties, and complicated billing/payments (inability to change payment amounts, double charges, unclear due dates). Customer service is frequently criticized for slow or unhelpful responses. A few users mention brief positives when the app works and a praise for a helpful support agent, but overall sentiment is strongly negative due to recurring usability and support issues.

### Cons

- App reliability: frequent crashes or failure to launch, often stuck on syncing data or black screen
- Login and access issues: repeated login errors and password problems prevent account access
- Billing/payments problems: difficulty changing payment amounts, mischarged or double charges, and unclear due dates
- Customer service issues: unhelpful or unresponsive support with reports of insults or poor handling
- Feature parity and usability concerns: users feel the mobile app lacks features available on the website and is forced for use over the site

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- [Ikin Business](https://chrome-stats.com/d/id6449387160)
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1389204558)