# Homeguardsafe

> Business

Canonical page: [https://chrome-stats.com/d/id1386719573](https://chrome-stats.com/d/id1386719573)

## Overview

- **ID:** `id1386719573`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Intelligent Security&Surveillance Limited
- **Category:** Business
- **Rating:** 2.70 / 5 (66 ratings)
- **Version:** 5.30.0
- **Last updated:** 2026-03-13
- **First published:** 2018-06-13
- **Size:** 149 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/homeguardsafe/id1386719573)
- **Website:** [http://www.homeguardworld.com](http://www.homeguardworld.com/)
- **Privacy policy:** [http://www.homeguardsafepro.com/privacypolicy](http://www.homeguardsafepro.com/privacypolicy)

## Description

Homeguardsafe turns your iPhone or iPad into a live-view hub for the Homeguard Smart Hub/DVR/NVR. It supports multi-channel viewing with up to 16 cameras on screen, and enables remote PTZ control.

With AI human detection to reduce false alerts, you can capture video and still images to your device, review locally, and enjoy remote playback, P2P connectivity, and QR code scanning for quick setup.

## Rankings

- #192,822 — Overall

## Review summary

Most recurring issues center on reliability and usability: cameras frequently show offline or won’t load feeds; the app crashes or loads slowly (e.g., QR code scan issues). Users also report poor support and slow or non-existent help, with difficulties canceling service. Usability problems abound, including confusing navigation, orientation problems, and sharing failures. Playback and notification problems—delayed alerts, garbled audio, and inconsistent video playback—round out the major complaints. A few users report functional success and cross-device access when it works.

### Pros

- Great quality when it works.
- Cross-device usability: works on both iPhone and laptop.
- Overall functionality is satisfactory when operational.

### Cons

- Cameras frequently show offline or cannot be viewed remotely.
- App stability issues: crashes (e.g., QR code scan) and slow loading.
- Poor customer support and difficulty getting help or canceling service.
- Usability and navigation problems: confusing UI, landscape/portrait orientation issues, sharing failures.
- Playback and notification problems: delayed alerts, garbled audio, inconsistent video playback.

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- [Homeguardone](https://chrome-stats.com/d/id1535758372)
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- [Guardhouse](https://chrome-stats.com/d/id1332920605) — 1.80 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1386719573)