# KBA-EZ Health Guide

> Medical

Canonical page: [https://chrome-stats.com/d/id1382924023](https://chrome-stats.com/d/id1382924023)

## Overview

- **ID:** `id1382924023`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Key Benefit Administrators
- **Category:** Medical
- **Rating:** 2.40 / 5 (36 ratings)
- **Version:** 3.6.24
- **Last updated:** 2026-01-12
- **First published:** 2018-08-13
- **Size:** 25 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/kba-ez-health-guide/id1382924023)
- **Privacy policy:** [http://www.keybenefit.com/privacy-policy/](http://www.keybenefit.com/privacy-policy/)

## Description

One of the best ways to take charge of your health is to be well-informed of your healthcare plan and everything it has to offer! The KBA-EZ Health Guide app is focused to your specific benefit coverage giving you access to all of your benefit information, in one place for a customized experience. *

•	Quickly view your Member ID and Group Number 
•	ID Card view, email, fax or request a copy
•	Claims look up with easy sorting by date and claim type
•	Explanation of benefits access
•	Check your Deductible and Out-of-Pocket Accumulators
•	Dashboard with customizable page links
•	Contact our friendly Customer Service
•	Recover member portal password

*Certain features are not available with every plan.

## Rankings

- #254,464 — Overall

## Review summary

Most reviews describe the app as unstable and hard to use. Recurrent crashes, freezes, and generic errors hinder login and navigation. Sign-up and verification issues are common, with password problems and failed logins. The UI is outdated and not mobile-friendly. Core features like My Benefits and the Virtual Card often lock up or display blank screens. A few users report improvements after updates, but overall the app fails to reliably help users manage health benefits.

### Pros

- Centralized access to health benefits information within the app
- Digital ID/insurance card capability (handy when functioning)

### Cons

- Frequent crashes and instability (crashes, freezes, and 'something went wrong' errors)
- Login and sign-up problems (incorrect username/password, sign-in failures, and verification issues)
- Outdated UI/UX design not optimized for mobile devices
- Core features like My Benefits and the Virtual Card are not functioning reliably (lockups or blank screens)
- Account verification and login downtime issues (email verification problems, password resets)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1382924023)