# vHealth (Worldwide)

> Medical

Canonical page: [https://chrome-stats.com/d/id1374400631](https://chrome-stats.com/d/id1374400631)

## Overview

- **ID:** `id1374400631`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Teladoc Health International SA
- **Category:** Medical
- **Rating:** 1.70 / 5 (24 ratings)
- **Version:** 5.0.2
- **Last updated:** 2026-06-08
- **First published:** 2018-05-21
- **Size:** 130 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/vhealth-worldwide/id1374400631)
- **Website:** [https://vhealth-teladochealth.com](https://vhealth-teladochealth.com/)
- **Privacy policy:** [https://www.teladochealth.com/legal/privacy-policy](https://www.teladochealth.com/legal/privacy-policy)

## Description

Created especially for Aetna International members, vHealth (Worldwide) provides access to doctors anytime, anywhere.Please note, other vHealth apps are available. If you reside in India, Dubai or Thailand  you may wish to check you are downloading the correct vHealth application. Your employer or Aetna representative can assist.

vHealth doctors will take the time to understand your health needs and guide you to the best possible solution. Wherever you are in the world, you can feel confident you & your family is receiving the right care. If you are eligible, consults are free and available as often as you require.Two types of services are available:

(1) Video Consultations: schedule a video appointment at a time that suits you. Available in English and Spanish.
(2) Phone Consultations: request a phone consultation on a call back basis. The doctor will typically return your call within 2 – 4 hours. Available in English, Spanish, French, Mandarin, Japanese, German, Hindi, Cantonese, Hungarian, Portuguese, Malay, Korean, Thai, Arabic and Italian’

## Rankings

- #348,196 — Overall

## Review summary

Users report the vHealth app is intended to connect people with doctors when local access is unavailable, but on iOS it frequently crashes or fails to load. Registration and login are confusing, and password resets often don’t resolve access. Scheduling is unreliable, with limited future options, time-zone glitches, and failing to reschedule. Support is hard to reach, and in-app messaging is lacking. Post-visit notes and follow-up questions are not easily accessible. Overall, reliability and workflow issues overshadow the app’s intended benefits.

### Pros

- Useful tool to connect to doctors when local access is unavailable.
- Supports scheduling and sharing photo attachments with doctors.
- Historically used to access care when other options are limited.

### Cons

- Frequent crashes and loading failures on iOS devices, including splash screen hangs.
- Registration, login, and access code problems (missing codes, unclear instructions, and password reset failures).
- Scheduling issues: limited future calendar options, time-zone misalignment, and problems with rescheduling or missed calls.
- Weak customer support with unhelpful in-app assistance and long phone hold times.
- Post-visit notes and follow-up questions are hard to locate within the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1374400631)