# SHIFT – Carsharing & Chauffeur

> Book a car or Chauffeur

Canonical page: [https://chrome-stats.com/d/id1364137537](https://chrome-stats.com/d/id1364137537)

## Overview

- **ID:** `id1364137537`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Generation C
- **Category:** Travel
- **Rating:** 4.70 / 5 (512 ratings)
- **Version:** 4.0.8
- **Last updated:** 2026-09-15
- **First published:** 2019-02-10
- **Size:** 47 MB
- **Data as of:** 2026-10-01
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/shift-carsharing-chauffeur/id1364137537)
- **Website:** [http://www.gen-c.com](http://www.gen-c.com/)
- **Privacy policy:** [https://media-cs.shiftinc.com/privacy\_en.pdf](https://media-cs.shiftinc.com/privacy_en.pdf)

## Description

SHIFT turns your phone into a car key, letting you book a car with a tap. Whether you need a quick errand run, a long-distance trip, or a monthly rental, SHIFT’s diverse fleet and simple pickup/drop-off make every journey effortless.

Chauffeur service delivers professional, safe transportation around the clock. Use cases include business trips, events, shopping, and school rides. Across Riyadh, Jeddah, and the Eastern Region, open the app, choose Carsharing or Chauffeur, set locations, and start your journey in minutes.

## Rankings

- #71,725 — Overall
- #21 — shift

## Review summary

SHIFT is praised for professional drivers and clean cars, with an easy, fast booking experience and generally responsive service. However, recurring concerns include billing transparency and post-ride charges lacking itemized details, app reliability after redesign (glitches, blank receipts, poor booking organization), slow/refund delays, and reliability issues with pre-booked trips or driver arrival. Driver performance problems and extra charges also appear. Overall, strong core service is evident, but improvements are needed in billing clarity, app stability, and reservation reliability.

### Pros

- Professional and courteous drivers
- Clean, neat, and well-maintained vehicles
- Easy and fast booking with quick pickup/drop-off
- Responsive and generally helpful customer service
- Strong overall experience and reliability compared with similar services

### Cons

- Billing and post-ride charges are often unclear or erroneous, with a lack of itemized receipts and in-app lockouts before payment
- App reliability and usability issues after redesign, including glitches, blank contract receipts, and non-sorted bookings
- Slow refunds and inconsistent customer service when disputing charges
- Pre-booking/trip reliability problems, including untrustworthy pre-reserved trips and driver no-shows or delays
- Driver-related issues leading to extra charges or upsells, such as getting lost or delayed driving affecting costs

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1364137537)
