# Horizon Blue

> Horizon Blue Cross Blue Shield

Canonical page: [https://chrome-stats.com/d/id1356335647](https://chrome-stats.com/d/id1356335647)

## Overview

- **ID:** `id1356335647`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Horizon Healthcare Services Inc
- **Category:** Medical
- **Rating:** 4.80 / 5 (78,312 ratings)
- **Version:** 3.11.0
- **Last updated:** 2026-09-12
- **First published:** 2018-09-07
- **Size:** 88 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/horizon-blue/id1356335647)
- **Website:** [http://www.horizonblue.com](http://www.horizonblue.com/)
- **Privacy policy:** [https://www.horizonblue.com/online-privacy-statement](https://www.horizonblue.com/online-privacy-statement)

## Description

The Horizon Blue app provides Horizon Blue Cross Blue Shield of New Jersey members with quick access to benefits, coverage details, and member services. It helps you locate in-network doctors, view and share your ID card, and track out-of-pocket costs.

This free app supports doctor visits, claims submission, and easy care navigation while keeping health information secure. It is intended for Horizon members and is an independent licensee of the Blue Cross Blue Shield Association.

## Rankings

- #4,443 — Overall

## Review summary

Reviewers praise Horizon Blue for easy navigation, helpful customer service, and a modern, informative interface. However, multiple reviews cite persistent login/MFA issues, frequent technical problems and disruptive updates, and data/feature changes after updates that create confusion. Additional concerns include compatibility limitations on older devices and reduced accessibility for iPad users. Overall, the design and service are promising, but reliability and cross-platform accessibility need improvement.

### Pros

- Easy to use and navigate
- Helpful, responsive customer service
- Modern, visually appealing design
- Informative interface when features work

### Cons

- Recurrent login and MFA friction including password resets and account locks
- Ongoing technical difficulties, app instability, and update loops
- Data inconsistencies or missing features after updates (out-of-pocket data changes, missing FSA features)
- OS compatibility and accessibility limitations (requires newer OS; poor iPad accessibility)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1356335647)