# SumTotal mySupport

> A Customer Support application

Canonical page: [https://chrome-stats.com/d/id1355675617](https://chrome-stats.com/d/id1355675617)

## Overview

- **ID:** `id1355675617`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** SumTotal Systems
- **Category:** Business
- **Rating:** 2.30 / 5 (3 ratings)
- **Version:** 3.0
- **Last updated:** 2019-08-29
- **First published:** 2018-05-07
- **Size:** 157 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sumtotal-mysupport/id1355675617)
- **Privacy policy:** [http://www.sumtotalsystems.com/privacy/](http://www.sumtotalsystems.com/privacy/)

## Description

The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application. 

mySupport app is now available for all our Designated Support Contacts.

Key features include:
-	Aggregated key support metrics, such as resolution time, backlog and age
-      Immediate Information arranged as Need to Do, Need to See and Need to Know
-	Escalation and prioritization status and progress
-	Use with Salesforce mobile app to see or update Case details (Internal Users)
-	Upcoming deployment and maintenance schedules and status
-	Outage notifications and status updates

Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.

## Rankings

- #718,034 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1355675617)