# UnitedHealthcare

> Access Health Plan & Benefits

Canonical page: [https://chrome-stats.com/d/id1348316600](https://chrome-stats.com/d/id1348316600)

## Overview

- **ID:** `id1348316600`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** United HealthCare Services, Inc.
- **Category:** Medical
- **Rating:** 4.70 / 5 (851,350 ratings)
- **Version:** 3.14.1
- **Last updated:** 2026-09-21
- **First published:** 2018-04-10
- **Size:** 221 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/unitedhealthcare/id1348316600)
- **Website:** [https://www.uhc.com](https://www.uhc.com/)
- **Privacy policy:** [https://www.healthsafe-id.com/content/pages/default/PrivacyPolicy?HTTP\_LANGUAGE=EN](https://www.healthsafe-id.com/content/pages/default/PrivacyPolicy?HTTP_LANGUAGE=EN)

## Description

The **UnitedHealthcare app** gives members secure, convenient access to their health plan and benefits on the go. Review coverage, copays, deductibles, out-of-pocket costs, claims, HSA/FSA balances, and digital member ID cards.

Find in-network doctors and facilities, compare care costs, access virtual primary and urgent care, manage prescriptions, review health records, use UCard benefits, track wellness activities with Apple Health integration, and connect with a UnitedHealthcare advocate through live chat. Available features vary by plan.

## Rankings

- #484 — Overall
- #3 — united

## Review summary

Recurring issues center on app reliability and login problems (freezes, login loops, update-related crashes), and on checkout/benefit processing where limits and credits don’t apply consistently. Customer service is also a frequent pain point. Positive notes exist about the app’s ease of use and its ability to centralize items like ID, benefits, claims, and a working doctor finder when the app is functioning. Overall reliability and support appear to be the main areas needing improvement.

### Pros

- Easy to navigate and use the app (positive reviews note it is straightforward and user-friendly).
- Insurance coverage and benefits handling are perceived as smooth, with some reviewers expressing overall satisfaction with how the app supports their coverage.
- When functioning, the app consolidates key information and tools (digital ID card, benefits, claims status, doctor finder) in one place.

### Cons

- Frequent app instability and authentication problems (log-in loops, freezing, Face ID issues, crashes after updates).
- Checkout and benefits/credit handling inconsistencies (limits misapplied, unexpected charges at checkout, credits not carrying over).
- Poor customer service with long hold times and unhelpful or inconsistent agents.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1348316600)