# TheMagic5

> Sports

Canonical page: [https://chrome-stats.com/d/id1343871025](https://chrome-stats.com/d/id1343871025)

## Overview

- **ID:** `id1343871025`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TheMagic5 Inc.
- **Category:** Sports
- **Rating:** 4.80 / 5 (2,936 ratings)
- **Version:** 3.48.1
- **Last updated:** 2023-11-30
- **First published:** 2018-02-08
- **Size:** 63 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/themagic5/id1343871025)
- **Website:** [http://www.themagic5.com](http://www.themagic5.com/)
- **Privacy policy:** [https://themagic5.com/policies/privacy-policy](https://themagic5.com/policies/privacy-policy)

## Description

TheMagic5 is a mobile app that lets you order custom-fitted swimming goggles using a proprietary facial-scanning technology. The scan creates goggles tailored to your facial structure, minimizing leakage and discomfort for a precise fit.

Three-step setup and main features: Download the app, scan yourself and choose color/mirror coating, and enter shipment and payment details if not already on file. The app also lets you manage orders, reuse vouchers from previous purchases, reorder favorites, and browse the catalog to compare non-mirror and mirror coatings. If you have bought goggles on the website, your account in the app will reflect vouchers, and you can reorder for family members who used your scan.

## Rankings

- #33,231 — Overall

## Review summary

Users praise TheMagic5 for an easy-to-use app and comfortable, well-fitting goggles when orders arrive and the app works. However, widespread issues include delayed or lost orders with poor support, app instability and limited order tracking, and inconsistent goggle performance such as leaks. The experience is highly dependent on delivery success and app reliability.

### Pros

- Easy to use app with a simple face scan process
- Clear, straightforward flow from scan to order
- Goggles are comfortable with a good fit
- Family-friendly: kids can perform their own face scan

### Cons

- Orders frequently delayed or not delivered, with poor or unresponsive customer support
- App stability and usability issues (blank/white screen, difficulty accessing past scans or linking scans to orders, limited order-status visibility)
- Customer service unresponsiveness and slow communication
- Goggles can leak or have inconsistent performance for some users

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1343871025)