# IHSS Help

> For home caregivers

Canonical page: [https://chrome-stats.com/d/id1342835769](https://chrome-stats.com/d/id1342835769)

## Overview

- **ID:** `id1342835769`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** United Domestic Workers of America (UDW)/AFSCME Local 3930
- **Category:** Medical
- **Rating:** 2.50 / 5 (61 ratings)
- **Version:** 1.3.5
- **Last updated:** 2020-10-08
- **First published:** 2018-05-29
- **Size:** 34 MB
- **Data as of:** 2026-06-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ihss-help/id1342835769)
- **Privacy policy:** [http://www.udwa.org/app-privacy-policy/](http://www.udwa.org/app-privacy-policy/)

## Description

IHSS Help is the all-in-one extension for California In-Home Supportive Services caregivers, helping you manage timesheets, paycheck status, and benefits from anywhere. Access your UDW membership card, stay updated on IHSS news, and connect with local IHSS/UDW offices.

Key features include timesheet planning to avoid violations (UDW members only), IHSS hours assistance (UDW members only), quick access to local IHSS/UDW contacts, paycheck status, and direct deposit enrollment, plus ongoing IHSS updates and member benefits—available in English.

## Review summary

User reviews repeatedly highlight unstable performance and feature failures in IHSS Help on iOS. The app often won’t open or freezes, and location-services prompts can crash it. Core timesheet functionality—clock-in/clock-out—frequently malfunctions, causing payroll delays and frustration for providers and recipients. Login flows are inconsistent, with web redirects and confusing logout behavior, and editing weekly hours can crash or take users back to the home screen. Overall sentiment is negative, with persistent bugs across devices and regions noted (e.g., Santa Cruz county).

### Cons

- App frequently fails to open or crashes on multiple devices.
- Timesheet and clock-in/out features are unreliable, causing payroll delays and workflow interruptions.
- Login/logout flow is inconsistent: web redirects, capitalization quirks, and accidental logouts.
- Weekly hours editing is buggy; actions like changing hours crash or return to the home screen.
- Location services prompts can freeze the app, blocking usage.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1342835769)