# UConnect by Uniti

> Customer Portal

Canonical page: [https://chrome-stats.com/d/id1342260289](https://chrome-stats.com/d/id1342260289)

## Overview

- **ID:** `id1342260289`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Uniti Group Inc.
- **Category:** Business
- **Rating:** 4.50 / 5 (1,548 ratings)
- **Version:** 1.97.1
- **Last updated:** 2026-08-26
- **First published:** 2018-09-20
- **Size:** 78 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/uconnect-by-uniti/id1342260289)
- **Website:** [https://solutions.uniti.com/](https://solutions.uniti.com/)
- **Privacy policy:** [https://solutions.uniti.com/legal/privacy-policy](https://solutions.uniti.com/legal/privacy-policy)

## Description

UConnect by Uniti is a secure Chrome extension that delivers a connected customer portal experience. It provides secure single sign-on for Uniti Solutions accounts and a real-time interface to manage bills, invoices, orders, tickets, and more.

Additional features include repointing toll-free numbers, customizing notification preferences, monitoring network status (including SD-WAN EDGE devices), accessing the Uniti Solutions online community, and using OfficeSuite UC for voice, video, and instant messaging.

## Rankings

- #46,063 — Overall
- #90 — united

## Review summary

Users widely report that the Windstream/UConnect app suffers from persistent instability, login loops, and navigation that redirects to the app rather than the website. The most-mention issues include crashes, slow load times, and the app failing to open. Billing and bill viewing are frequently inaccessible via the app, forcing users to pay online or by phone and causing frustration. A smaller but notable segment praises recent updates, improved travel-friendly features, and the developers’ responsiveness. Overall, updates have helped some users, but the core experience remains unreliable for many business customers.

### Pros

- Recent updates/improvements have significantly improved usability.
- The updated mobile app and portal simplify account management, including travel.
- Developers have been responsive and actively incorporate user feedback.

### Cons

- Repeated login/authentication problems and redirects to the app; cannot log in or access billing.
- Frequent crashes, freezing, and long load times; app won't open.
- Inability to view or pay bills via the app; billing and payment options unreliable; often need to use phone or web portal.
- Poor customer support and downtime; hard to get help from representatives.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1342260289)