# Hearing Remote

> Medical

Canonical page: [https://chrome-stats.com/d/id1341500995](https://chrome-stats.com/d/id1341500995)

## Overview

- **ID:** `id1341500995`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sonova AG
- **Category:** Medical
- **Rating:** 4.40 / 5 (4,924 ratings)
- **Version:** 5.5.0
- **Last updated:** 2026-06-29
- **First published:** 2018-10-24
- **Size:** 223 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hearing-remote/id1341500995)
- **Privacy policy:** [http://unitron.com/unitron/global/en/legal-notice-app.html](http://unitron.com/unitron/global/en/legal-notice-app.html)

## Description

Hearing Remote gives discreet, on-the-go control of your hearing aids with fast volume adjustments and customizable programs, empowering you to tailor your listening in the moment.

It also offers Tutor guidance, remote care from your hearing professional, lifestyle data to understand your listening environments, and Find my Devices to locate misplaced aids.

## Rankings

- #26,889 — Overall
- #77 — relate

## Review summary

User reviews for Hearing Remote are largely negative. The main issues are unreliable Bluetooth connections and frequent disconnections, repeated pairing failures, and the need to reinstall the app. Many report settings resetting or changing automatically, plus update-related breakages (notably 5.3) that disable features. Customer support is commonly described as poor or hard to reach. Some users note that, when the app works, it provides basic control of hearing aids and accessibility, but overall reliability and privacy concerns dominate the feedback.

### Pros

- When it works, Hearing Remote can provide effective control of the hearing aids.
- Some users find the app adequate and reasonably reliable when connected.
- Accessibility features for braille devices.

### Cons

- Frequent Bluetooth connectivity issues and pairing failures.
- App instability: crashes, won't open, or requires repeated reinstalls.
- Settings reset or change automatically (volume, tone) and unexpected mode switches.
- Poor customer support and difficulty reaching help.
- Update-related breakages (notably the 5.3 update) that disable features or render controls unusable.

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- [myRemote App](https://chrome-stats.com/d/id1481436359) — 3.70 / 5
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- [Philips HearLink 2](https://chrome-stats.com/d/id1597063716) — 4.50 / 5
- [Oticon Companion](https://chrome-stats.com/d/id1597064213) — 4.60 / 5
- [myPhonak](https://chrome-stats.com/d/id1332662924) — 4.40 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1341500995)