# My Viasat

> Utilities

Canonical page: [https://chrome-stats.com/d/id1341120640](https://chrome-stats.com/d/id1341120640)

## Overview

- **ID:** `id1341120640`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Viasat Inc.
- **Category:** Utilities
- **Rating:** 4.10 / 5 (1,820 ratings)
- **Version:** 5.7.0
- **Last updated:** 2026-06-22
- **First published:** 2018-02-19
- **Size:** 19 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-viasat/id1341120640)
- **Privacy policy:** [https://www.viasat.com/privacy/privacy-policy/](https://www.viasat.com/privacy/privacy-policy/)

## Description

The My Viasat app makes account management fast and convenient. Pay your bill, monitor data usage, and access troubleshooting tools from one secure place—no phone calls needed.

View or change your plan, manage add-ons like EasyCare, and explore new options to upgrade. This utility-focused app puts essential tasks at your fingertips.

## Rankings

- #44,615 — Overall

## Review summary

Users repeatedly report the My Viasat app as unreliable: it often won’t load (white screen), may fail offline, and has unreliable diagnostics, with additional device-compatibility and weak in-app help issues. The only clear benefit cited is viewing billing and usage when the app is functioning.

### Pros

- Billing and usage can be viewed in the app.
- When it functions, it supports basic account tasks like viewing plan details and paying bills.

### Cons

- App frequently fails to load or shows a white screen on iPhone, making data and usage inaccessible.
- The app won’t function offline or when the internet is down, hindering status checks and router resets.
- Speed test and diagnostic features are unreliable or misleading.
- Compatibility issues with certain devices/OS versions (e.g., iPhone 12 / iOS 17.4.1).
- In‑app help and troubleshooting options are weak or hard to use.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1341120640)