# mObywatel

> publiczna aplikacja mobilna

Canonical page: [https://chrome-stats.com/d/id1339613469](https://chrome-stats.com/d/id1339613469)

## Overview

- **ID:** `id1339613469`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Ministerstwo Cyfryzacji
- **Category:** Productivity
- **Rating:** 4.80 / 5 (2,947 ratings)
- **Version:** 4.89.1
- **Last updated:** 2026-09-15
- **First published:** 2018-03-15
- **Size:** 315 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mobywatel/id1339613469)
- **Website:** [https://www.gov.pl/mobywatel](https://www.gov.pl/mobywatel)
- **Privacy policy:** [https://www.mobywatel.gov.pl/mobywatel.ios.regulamin.12.0.0.pdf](https://www.mobywatel.gov.pl/mobywatel.ios.regulamin.12.0.0.pdf)

## Description

mObywatel to mobilna aplikacja publiczna, która gromadzi cyfrowe dokumenty (mDowód, prawo jazdy, dowody osobiste, Karta Dużej Rodziny) i ułatwia załatwianie spraw urzędowych.

Po potwierdzeniu tożsamości zaufanym profilem, eID lub bankowością elektroniczną zyskujesz szybki dostęp do recept, liczby punktów karnych, pomiarów jakości powietrza oraz powiadomień o wygasających dokumentach. Aplikacja oferuje również funkcje bezpieczeństwa, takie jak blokada PESEL i ochrona w sieci.

## Rankings

- #33,293 — Overall

## Review summary

Users broadly praise mObywatel for convenient, on‑the‑go access to public services and smooth login, but many reports foreground reliability and UX issues: login failures, server errors when adding documents, and unreliable push notifications with no SMS fallback. Language barriers (no English support) and confusing terminology compound the frustration. Some reviews note missing documents/cards in certain versions (e.g., driving license not shown, student version lacking multiple cards). Overall, it’s seen as promising and useful, yet brittle and in need of fixes and clearer UX.

### Pros

- Smooth login and a fairly logical build.
- Very useful and convenient for completing many public-office tasks.
- Strong positive sentiment and endorsements (e.g., Polecam, This is an awesome app, I am very satisfied).
- Potential for future expansion and broader integration of government services (could evolve and even adopt banking-like features)

### Cons

- Frequent login problems: Locked out on first attempt and biometric (Face ID) login often not working.
- Server errors and inability to refresh or add documents (e.g., Błąd serwera when adding a Dowód; cannot display certain screens).
- Push notifications largely unreliable; crucial confirmations often fail and there is no reliable SMS fallback.
- Language/UX problems: lack of English support and ambiguous Polish terminology make use confusing.
- Missing or not displayed documents in various versions (e.g., student version lacking several cards; driving license not shown)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1339613469)