# TruVideo

> Business

Canonical page: [https://chrome-stats.com/d/id1337738505](https://chrome-stats.com/d/id1337738505)

## Overview

- **ID:** `id1337738505`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TruVideo, Inc.
- **Category:** Business
- **Rating:** 2.60 / 5 (82 ratings)
- **Version:** 2.5.5
- **Last updated:** 2023-07-26
- **First published:** 2018-01-25
- **Size:** 51 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/truvideo/id1337738505)
- **Website:** [https://truvideo.com/](https://truvideo.com/)
- **Privacy policy:** [http://truvideo.com/privacy-policy/](http://truvideo.com/privacy-policy/)

## Description

TruVideo Chrome Extension lets you record, upload, and share customer videos directly from your browser, using your existing TruVideo account. Create a customer entry, capture multiple videos, and send links via email or text.

Ideal for scenarios where the customer or field personnel can't be present—auto service, real estate, pest control, insurance claims, home inspections, and more. This extension enhances remote communication by delivering narrated video messages quickly and securely.

## Rankings

- #180,439 — Overall

## Review summary

TruVideo is praised for its simplicity and for helping clients see repairs, boosting transparency and potential sales. However, users frequently report stability issues: videos deleting when the device sleeps or the app is backgrounded, crashes and bugs, removal of useful features, and unreliable uploads. To reach its full potential, the app needs stronger reliability and consistent feature support.

### Pros

- Easy to use — simple workflow to record a video from a repair order.
- Improves client communication and speeds up approvals with clear video proof and fast texting.
- Customers love seeing TruVideo; increases trust and transparency.
- Game-changing tool for shop workflows and documenting repairs.
- Takes about a minute to create a video; quick, efficient for technicians.

### Cons

- Videos get deleted or lost when the screen locks or the app goes to background; progress cannot be recovered.
- App crashes, freezes, and buggy behavior disrupts workflow and often requires repeats.
- Features are removed or changed without warning (e.g., zoom, pause/resume) hurting productivity.
- Video uploads/sending can fail or be unreliable; sometimes not sent or takes too long.
- Staying in the app or keeping the phone awake is often required to avoid losing progress; switching apps can wipe progress.

## Similar extensions and apps

- [TruVideo Enterprise](https://chrome-stats.com/d/id1612684953) — 2.30 / 5
- [CDK ServiceView](https://chrome-stats.com/d/id6468603087) — 1.80 / 5
- [KMS Video](https://chrome-stats.com/d/id6749406369)
- [App2Vid](https://chrome-stats.com/d/id1530626062)
- [CRM Video](https://chrome-stats.com/d/id6742459254) — 4.40 / 5
- [Covideo](https://chrome-stats.com/d/id507458417) — 4.70 / 5
- [TruView App](https://chrome-stats.com/d/id6744927758)
- [MovinOnApp](https://chrome-stats.com/d/id1444740291) — 4.70 / 5
- [FlowVideo](https://chrome-stats.com/d/id6792140637)
- [Mi Video](https://chrome-stats.com/d/id576500086) — 5.00 / 5
- [TruVision TVRmobile](https://chrome-stats.com/d/id431338688) — 2.10 / 5
- [TruNote Viewer](https://chrome-stats.com/d/id1040355366)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1337738505)