# InnoCaption: Call Captioning

> Live Captions for Phone Calls

Canonical page: [https://chrome-stats.com/d/id1333988644](https://chrome-stats.com/d/id1333988644)

## Overview

- **ID:** `id1333988644`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mezmo Corporation
- **Category:** Utilities
- **Rating:** 4.70 / 5 (11,756 ratings)
- **Version:** 4.5.2
- **Last updated:** 2026-09-02
- **First published:** 2018-07-24
- **Size:** 92 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/innocaption-call-captioning/id1333988644)
- **Website:** [https://www.innocaption.com](https://www.innocaption.com/)
- **Privacy policy:** [https://www.innocaption.com/privacy-policy](https://www.innocaption.com/privacy-policy)

## Description

InnoCaption: Call Captioning delivers real-time captions for every phone call, with no cost to eligible U.S. users funded by the FCC TRS Fund. Users can choose between live stenography or automated speech recognition (ASR) and receive captions in multiple languages, along with transcripts and captioned voicemails.

New features include a Custom Word List to improve accuracy and Picture-in-Picture to keep captions visible while using other apps. Additional capabilities cover 3-way calling, TTS shortcuts for quick replies, seamless contact sync, and enhanced spam filtering and emergency call support.

## Rankings

- #16,147 — Overall
- #54 — close

## Review summary

Users praise InnoCaption for real-time captioning that makes calls accessible for people with hearing loss and viewable transcripts, often describing it as life-changing. However, multiple reviews raise privacy concerns about providing personal data, persistent call reliability problems (delays, dropped calls, missed connections), and bugs in advanced features (3-way calls, call waiting) or after updates. Other frequent complaints include UI changes and a blocking logo, plus issues with caller ID visibility that can trigger missed or mistaken calls. Overall, the app is valued for accessibility but needs improvements in privacy, stability, and core calling features.

### Pros

- Real-time captioning/transcripts during calls improve accessibility for users with hearing loss.
- Significant improvement to communication and can be life-changing for users with hearing loss.
- Generally reliable and well-received by many users (works great, makes a difference).
- Helpful for cochlear implant users and readers of transcripts during conversations.

### Cons

- Privacy concerns from requests for personal data (full legal name, date of birth, home address, email).
- Unreliable call connectivity and performance issues (delays, dropped calls, missed connections).
- Bugs or limitations in advanced features (3-way calling, call waiting, merging calls, DT MF input).
- UI/UX issues due to updates (hard-to-see icons, blocking logo, changes that reduce usability).
- Caller ID visibility issues (not showing your number to recipients, leading to missed calls or spam suspicion).

## Similar extensions and apps

- [InnoCaption Video](https://chrome-stats.com/d/id6755326376) — 4.70 / 5
- [CaptionCall](https://chrome-stats.com/d/id1529823668) — 4.80 / 5
- [ClearCaptions Mobile](https://chrome-stats.com/d/id1389230518) — 4.30 / 5
- [TrueCaptions](https://chrome-stats.com/d/id6788666565)
- [CaptionMate](https://chrome-stats.com/d/id1465233104) — 4.80 / 5
- [Live Caption & Translation](https://chrome-stats.com/d/id6756859457) — 2.90 / 5
- [Voiply Captions](https://chrome-stats.com/d/id6473672814) — 1.00 / 5
- [Rylo: Live Call Captioning](https://chrome-stats.com/d/id1514154600) — 4.60 / 5
- [Captio AI - Live Captions](https://chrome-stats.com/d/id6796617180)
- [Rogervoice - Call Captions](https://chrome-stats.com/d/id1033113354) — 4.80 / 5
- [Bridge by InnoCaption](https://chrome-stats.com/d/id6457674572) — 5.00 / 5
- [Deaf Live Caption](https://chrome-stats.com/d/id6785001446)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1333988644)