# myPhonak

> Medical

Canonical page: [https://chrome-stats.com/d/id1332662924](https://chrome-stats.com/d/id1332662924)

## Overview

- **ID:** `id1332662924`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sonova AG
- **Category:** Medical
- **Rating:** 4.40 / 5 (121,290 ratings)
- **Version:** 7.5.1
- **Last updated:** 2026-08-24
- **First published:** 2018-04-22
- **Size:** 200 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myphonak/id1332662924)
- **Website:** [https://www.phonak.com/com/en/hearing-aids/apps/myphonak-app.html](https://www.phonak.com/com/en/hearing-aids/apps/myphonak-app.html)
- **Privacy policy:** [https://www.phonak.com/en-int/privacy-policy/myphonak-app](https://www.phonak.com/en-int/privacy-policy/myphonak-app)

## Description

One app to personalize your hearing experience and track health data. myPhonak provides enhanced hearing controls and personalization options for Phonak hearing aids, with a sleek design to simplify listening in any situation. The Remote Control lets you adjust volume, noise reduction, microphone directionality, and predefined programs, while the equalizer offers presets and sliders for bass, middle, and treble.

The Remote Support feature enables live video calls with your hearing care professional for remote adjustments. Health features include Steps, Wearing time, optional goal setting, Activity levels, Heart rate tracking, and Distance walked or run (availability depends on device). myPhonak also supports Tap Control, cleaning reminders, and Apple Health integration. It works with a wide range of Phonak devices and requires iPhone with iOS 15+ and Bluetooth LE.

## Rankings

- #3,352 — Overall

## Review summary

Users largely praise myPhonak when it connects, calling it a game-changer for hearing and appreciating the iPhone app. However, recurrent issues with Bluetooth stability, automatic-mode resets, and poor persistence of personalized settings derail experience for many. Frequent pairing/connection problems and occasional app load failures across iPhone/iPad further frustrate users seeking reliable control. In short: the app has strong potential and positive feedback, but core reliability problems—connectivity, settings persistence, and onboarding—drive the majority of negative reviews.

### Pros

- Game-changing hearing when the app works.
- Positive reception of the iPhone app and general usability.
- Personalization options and adjustable programs/sound settings.

### Cons

- Unstable Bluetooth connectivity with frequent dropouts.
- Personalized settings reset to Automatic or do not persist across uses.
- Frequent pairing/connection problems and inconsistent connections.
- App loading/compatibility issues on iPhone/iPad (won't load or connect).
- Inability to switch modes from Automatic or adjust programs in the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1332662924)