# AnswerForce

> 24/7 Live Receptionist Service

Canonical page: [https://chrome-stats.com/d/id1329496173](https://chrome-stats.com/d/id1329496173)

## Overview

- **ID:** `id1329496173`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Michael Payne
- **Category:** Business
- **Rating:** 4.60 / 5 (658 ratings)
- **Version:** 8.25.1
- **Last updated:** 2026-08-25
- **First published:** 2018-09-04
- **Size:** 273 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/answerforce/id1329496173)
- **Website:** [https://www.answerforce.com](https://www.answerforce.com/)
- **Privacy policy:** [https://www.answerforce.com/privacypolicy](https://www.answerforce.com/privacypolicy)

## Description

Deliver happiness to your customers with instant responses, practical support, and excellent customer service. Carry your office in your pocket and manage your business on-the-go from your smartphone with the AnswerForce app. While you focus on expanding your core business, your AnswerForce receptionists focus on your customer communications.

Key capabilities include accessing call data and messages, live appointment updates, prioritizing and responding to inbound messages, sharing schedule updates and collaborating with your team, forwarding customer messages to your team via email or SMS, and adding notes to instruct your staff.

## Rankings

- #65,449 — Overall
- #61 — answer
- #76 — force

## Review summary

Users broadly praise AnswerForce for after-hours call handling, preventing missed prospects, and for a simple, easy-to-use interface with call recording. However, recurring concerns center on app reliability and stability, scheduling errors caused by agents, and pricing concerns tied to perceived underperformance. Some users also feel the app is outdated. Overall, strong value for after-hours support but reliability and service consistency need improvement.

### Pros

- Reliable after-hours phone answering that prevents missed calls and enables scheduling of estimates.
- Simple, easy-to-use app interface.
- Call recording with in-app access to playback.

### Cons

- Frequent app stability issues and notification problems (crashes, alerts failing, background refresh limitations).
- Scheduling errors due to agent missteps (double/triple bookings, misrouting).
- Pricing concerns and perceived underperformance relative to charges.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1329496173)