# Remote Security Manager (RSM)

> Control B & G Series Panels

Canonical page: [https://chrome-stats.com/d/id1329072932](https://chrome-stats.com/d/id1329072932)

## Overview

- **ID:** `id1329072932`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Radionix B.V.
- **Category:** Utilities
- **Rating:** 1.80 / 5 (19 ratings)
- **Version:** 2.1
- **Last updated:** 2026-03-23
- **First published:** 2021-07-18
- **Size:** 131 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/remote-security-manager-rsm/id1329072932)
- **Website:** [https://www.radionix.com/us/en/corporate-information/](https://www.radionix.com/us/en/corporate-information/)
- **Privacy policy:** [https://www.radionix.com/us/en/legal-notice/](https://www.radionix.com/us/en/legal-notice/)

## Description

Remote Security Manager (RSM) – Secure Control from Anywhere
The Radionix Remote Security Manager (RSM) app puts complete control of your B and G Series intrusion panels in the palm of your hand. From your iPhone or iPad, you can manage your system, users, and notifications—anytime, anywhere.
Whether you're a business owner, admin, or homeowner, RSM makes security management simple and secure.
________________________________________
With the RSM app, you can:
•	Log in to access panels linked to your email on any Apple device
•	Arm or disarm your security system remotely
•	Control specific areas and bypass points as needed
•	Add, edit, or remove users with ease
•	Invite new users to your panels through the app
•	Receive push notifications for Alarms, Arming, Access, and System events
•	View full event history
•	Control doors, outputs, points, and custom functions
•	Watch live video from cameras configured on your B & G Series panels
•	Silence active alarms
•	Assign friendly names to each panel
•	Access in-app tutorials to get started quickly
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Getting Started
To use RSM, you’ll need a Keenfinity Single Sign-On (SSO) login. This secure authentication service is free and easy to set up.
Ask your installing dealer or an existing admin user to invite your email address. Once invited, just log in—and your linked panels will appear automatically.
________________________________________
Requirements & Compatibility
•	Compatible with B and G Series panels running firmware 3.09 and above
•	Full feature support requires firmware 3.10 or later
•	Uses TLS 1.2 encryption and enhanced security checks for added protection
•	Requires iOS 17 or later (iOS 18 recommended for latest security enhancements)
________________________________________
What’s New in Version 2.0
We’ve completely redesigned the Remote Security Manager (RSM) app for a faster, simpler, and more modern experience. New features include:
•	A refreshed user interface with improved usability and a modern look
•	Invite other users to the app when adding them as Panel Users
•	Simplified login process with secure session retention for up to 30 days
•	Customize each panel with your own friendly names
•	Silence active alarms directly from your mobile device

## Rankings

- #380,980 — Overall

## Review summary

Many reviews complain of slow, error-prone logins, unreliable remote access, frequent crashes, and inconsistent push notifications. A subset notes improvements after the Radionix update, including faster logins and fewer crashes, but core reliability issues persist. Overall sentiment is negative, with calls for stability fixes and a smoother authentication/connection flow.

### Pros

- Radionix update dramatically improved login speed and stability (no more frequent crashes).
- Post-update usability improved; users can access alarms more reliably and use the app as intended.
- Some users note the app remains a necessary tool for remote alarm management despite issues.

### Cons

- Login/sign-in is slow, unreliable, and requires repeated steps or reinstallations.
- Remote connection to the alarm panel is unreliable and often fails (SDK errors, disconnects).
- The app crashes frequently and becomes unusable for many users.
- Push notifications are unreliable or missing (no sound or no notifications at all).
- Updates have caused regressions for some users, making the app worse than before.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1329072932)