# Kenya Airways

> Travel

Canonical page: [https://chrome-stats.com/d/id1303500717](https://chrome-stats.com/d/id1303500717)

## Overview

- **ID:** `id1303500717`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Removed
- **Publisher:** Kenya Airways
- **Category:** Travel
- **Rating:** 2.10 / 5 (57 ratings)
- **Version:** 134.0
- **Last updated:** 2025-12-01
- **First published:** 2017-11-14
- **Size:** 124 MB
- **Data as of:** 2026-07-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/kenya-airways/id1303500717)
- **Privacy policy:** [https://www.kenya-airways.com/privacy-policy/en//](https://www.kenya-airways.com/privacy-policy/en//)

## Description

The Kenya Airways App serves as your personal travel assistant, guiding you through every phase of your journey with a focus on convenience and efficiency.

Enjoy features like enhanced online booking, travel requirements guidance, on-the-go itinerary management, seamless online check-in (including codeshare check-ins with KLM and Air France), digital boarding passes, real-time flight updates, Asante Rewards, and access to exclusive updates and offers.

## Review summary

User reviews describe a buggy, unreliable Kenya Airways iOS app. Recurring issues include freezing/non-functional behavior, inability to search flights or manage bookings, slow performance, and weak customer support. A couple of positives include easy check-in and basic navigation/price display. Overall, the app is viewed as unstable and failing to meet expectations, with notable needs for improvement in miles integration, seat selection, and payment flows.

### Pros

- Check-in is easy
- The app has decent navigation and price color-coding

### Cons

- The app frequently freezes or is non-functional (crashes on launch)
- Inability to search flights or access/manage bookings (errors like Imperva access denied; flights or bookings do not display)
- Very slow performance and limited features (lag and dial-up-like responsiveness)
- Poor customer support and communication (difficult to get help; links direct to website; slow/refund responses)
- Seat selection and payment issues (tricky seat selection, 4620 payment error, card charges unclear)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1303500717)